Resume Screening Using Natural Language Processing and Machine Learning: A Systematic Review

Author(s):  
Arvind Kumar Sinha ◽  
Md. Amir Khusru Akhtar ◽  
Ashwani Kumar
2021 ◽  
Vol 28 (1) ◽  
pp. e100262
Author(s):  
Mustafa Khanbhai ◽  
Patrick Anyadi ◽  
Joshua Symons ◽  
Kelsey Flott ◽  
Ara Darzi ◽  
...  

ObjectivesUnstructured free-text patient feedback contains rich information, and analysing these data manually would require a lot of personnel resources which are not available in most healthcare organisations.To undertake a systematic review of the literature on the use of natural language processing (NLP) and machine learning (ML) to process and analyse free-text patient experience data.MethodsDatabases were systematically searched to identify articles published between January 2000 and December 2019 examining NLP to analyse free-text patient feedback. Due to the heterogeneous nature of the studies, a narrative synthesis was deemed most appropriate. Data related to the study purpose, corpus, methodology, performance metrics and indicators of quality were recorded.ResultsNineteen articles were included. The majority (80%) of studies applied language analysis techniques on patient feedback from social media sites (unsolicited) followed by structured surveys (solicited). Supervised learning was frequently used (n=9), followed by unsupervised (n=6) and semisupervised (n=3). Comments extracted from social media were analysed using an unsupervised approach, and free-text comments held within structured surveys were analysed using a supervised approach. Reported performance metrics included the precision, recall and F-measure, with support vector machine and Naïve Bayes being the best performing ML classifiers.ConclusionNLP and ML have emerged as an important tool for processing unstructured free text. Both supervised and unsupervised approaches have their role depending on the data source. With the advancement of data analysis tools, these techniques may be useful to healthcare organisations to generate insight from the volumes of unstructured free-text data.


Information ◽  
2021 ◽  
Vol 12 (11) ◽  
pp. 444
Author(s):  
Isuri Anuradha Nanomi Arachchige ◽  
Priyadharshany Sandanapitchai ◽  
Ruvan Weerasinghe

Depression is a common mental health disorder that affects an individual’s moods, thought processes and behaviours negatively, and disrupts one’s ability to function optimally. In most cases, people with depression try to hide their symptoms and refrain from obtaining professional help due to the stigma related to mental health. The digital footprint we all leave behind, particularly in online support forums, provides a window for clinicians to observe and assess such behaviour in order to make potential mental health diagnoses. Natural language processing (NLP) and Machine learning (ML) techniques are able to bridge the existing gaps in converting language to a machine-understandable format in order to facilitate this. Our objective is to undertake a systematic review of the literature on NLP and ML approaches used for depression identification on Online Support Forums (OSF). A systematic search was performed to identify articles that examined ML and NLP techniques to identify depression disorder from OSF. Articles were selected according to the PRISMA workflow. For the purpose of the review, 29 articles were selected and analysed. From this systematic review, we further analyse which combination of features extracted from NLP and ML techniques are effective and scalable for state-of-the-art Depression Identification. We conclude by addressing some open issues that currently limit real-world implementation of such systems and point to future directions to this end.


2019 ◽  
Author(s):  
Aziliz Le Glaz ◽  
Yannis Haralambous ◽  
Deok-Hee Kim-Dufor ◽  
Philippe Lenca ◽  
Romain Billot ◽  
...  

BACKGROUND Machine learning (ML) systems are parts of Artificial Intelligence (AI) that automatically learn models from data in order to make better decisions. Natural Language Processing (NLP), by using corpora and learning approaches, provides good performance in statistical tasks, such as text classification or sentiment mining. OBJECTIVE The primary aim of this systematic review is to summarize and characterize studies that used ML and NLP techniques for mental health, in methodological and technical terms. The secondary aim is to consider the interest of these methods in the mental health clinical practice. METHODS This systematic review follows the PRISMA guidelines and is registered on PROSPERO. The research was conducted on 4 medical databases (Pubmed, Scopus, ScienceDirect and PsycINFO) with the following keywords: machine learning, data mining, psychiatry, mental health, mental disorder. The exclusion criteria are: languages other than English, anonymization process, case studies, conference papers and reviews. No limitations on publication dates were imposed. RESULTS 327 articles were identified, 269 were excluded, and 58 were included in the review. Results were organized through a qualitative perspective. Even though studies had heterogeneous topics and methods, some themes emerged. Population studies could be grouped into three categories: patients included in medical databases, patients who came to the emergency room, and social-media users. The main objectives were symptom extraction, severity of illness classification, comparison of therapy effectiveness, psychopathological clues, and nosography challenging. Data from electronic medical records and that from social media were the two major data sources. With regard to the methods used, preprocessing used the standard methods of NLP and unique identifier extraction dedicated to medical texts. Efficient classifiers were preferred rather than "transparent” functioning classifiers. Python was the most frequently used platform. CONCLUSIONS ML and NLP models have been highly topical issues in medicine in recent years and may be considered a new paradigm in medical research. However, these processes tend to confirm clinical hypotheses rather than developing entirely new knowledge,. and one major category of the population, social-media users, is obviously an imprecise cohort. In addition, some language-specific features can improve the performance of NLP methods, and their extension to other languages should be more closely investigated. However, ML and NLP techniques provide useful information from unexplored data (i.e., patient’s daily habits that are usually inaccessible to care providers). This may be considered to be an additional tool at every step of mental health care: diagnosis, prognosis, treatment efficacy and monitoring. Therefore, ethical issues – like predicting psychiatric troubles or involvement in the physician-patient relationship – remain and should be discussed in a timely manner. ML and NLP methods may offer multiple perspectives in mental health research but should also be considered as tools to support clinical practice. CLINICALTRIAL Number CRD42019107376


Author(s):  
Aziliz Le Glaz ◽  
Yannis Haralambous ◽  
Deok-Hee Kim-Dufor ◽  
Philippe Lenca ◽  
Romain Billot ◽  
...  

2021 ◽  
pp. 277-289
Author(s):  
Quinlan D. Buchlak ◽  
Nazanin Esmaili ◽  
Christine Bennett ◽  
Farrokh Farrokhi

Author(s):  
Aziliz Le Glaz ◽  
Aziliz ['Christophe'] ◽  
Sofian Berrouiguet ◽  
Michel Walter ◽  
Michel ['Taylor']

Author(s):  
Rohan Pandey ◽  
Vaibhav Gautam ◽  
Ridam Pal ◽  
Harsh Bandhey ◽  
Lovedeep Singh Dhingra ◽  
...  

BACKGROUND The COVID-19 pandemic has uncovered the potential of digital misinformation in shaping the health of nations. The deluge of unverified information that spreads faster than the epidemic itself is an unprecedented phenomenon that has put millions of lives in danger. Mitigating this ‘Infodemic’ requires strong health messaging systems that are engaging, vernacular, scalable, effective and continuously learn the new patterns of misinformation. OBJECTIVE We created WashKaro, a multi-pronged intervention for mitigating misinformation through conversational AI, machine translation and natural language processing. WashKaro provides the right information matched against WHO guidelines through AI, and delivers it in the right format in local languages. METHODS We theorize (i) an NLP based AI engine that could continuously incorporate user feedback to improve relevance of information, (ii) bite sized audio in the local language to improve penetrance in a country with skewed gender literacy ratios, and (iii) conversational but interactive AI engagement with users towards an increased health awareness in the community. RESULTS A total of 5026 people who downloaded the app during the study window, among those 1545 were active users. Our study shows that 3.4 times more females engaged with the App in Hindi as compared to males, the relevance of AI-filtered news content doubled within 45 days of continuous machine learning, and the prudence of integrated AI chatbot “Satya” increased thus proving the usefulness of an mHealth platform to mitigate health misinformation. CONCLUSIONS We conclude that a multi-pronged machine learning application delivering vernacular bite-sized audios and conversational AI is an effective approach to mitigate health misinformation. CLINICALTRIAL Not Applicable


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