Softening the Blow: Company Self-Disclosure of Negative Information Lessens Damaging Effects on Consumer Judgment and Decision Making

2013 ◽  
Vol 120 (1) ◽  
pp. 109-120 ◽  
Author(s):  
Bob M. Fennis ◽  
Wolfgang Stroebe
2010 ◽  
Vol 20 (1) ◽  
pp. 5-16 ◽  
Author(s):  
Duane T. Wegener ◽  
Richard E. Petty ◽  
Kevin L. Blankenship ◽  
Brian Detweiler-Bedell

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