scholarly journals Which factors predict the time spent answering queries to a drug information centre?

2010 ◽  
Vol 32 (6) ◽  
pp. 799-804 ◽  
Author(s):  
Linda A. Reppe ◽  
Olav Spigset ◽  
Jan Schjøtt
Author(s):  
Krishnaveni K. ◽  
Kameswaran R. ◽  
Sumitha S. K. ◽  
Achsah Susan Sajan

Background: To evaluate the performance of Drug Information Centre (DIC) in providing quality drug information services to the health care professionals.Methods: It was a prospective study carried out for a period of six months (June-November 2017). The drug information services provided by the pharmacist at the DIC during ward rounds, direct access, telephone and mail were documented in the drug information request and documentation forms. The quality of drug information provided was assessed with the help of feedback questionnaire which was filled by receivers.Results: A total of 283 queries were received, with a maximum from ward rounds 140(49.47%). On evaluation, it was found that most of the queries were from physicians 207 (73.14%) followed by nurses 33(11.66%), pharmacists 26 (9.18%), patients 17 (6.07%). Among that 178 (62.89%) queries were received from department of general medicine. Most of the queries were intended to update knowledge 110 (38.86%) and for the purpose of better patient care 90 (31.81%). The time frame for an authentic reply ranged from minutes to 24 hours, where a maximum of 110 (38.86%) queries had sent a 24 hours deadline. The majority of the queries were for adverse drug reactions [ADR-60 (21.20%)] and most preferred resources were primary 188 (66.43%).Conclusions: The DIC has always presented and offered itself to be an impressive resource, which is used routinely as an information source by all levels of professionals involved in the health system, in addition to the patients themselves.


Acute Pain ◽  
2008 ◽  
Vol 10 (2) ◽  
pp. 110
Author(s):  
J.H.O. Turunen ◽  
P.T. Mantyselka ◽  
R.K. Ojala ◽  
P.O. Kroger ◽  
R.S. Ahonen

Author(s):  
Rajesh Hadia ◽  
Rushabh Shah ◽  
Jahnvi Parikh ◽  
Jisa Johnson ◽  
Anchu Marry Thomas ◽  
...  

Background: Drug information centre (DIC) is a facility specially developed to provide relevant, accurate and unbiased drug information (DI) to consumer and health care professionals regarding the proper use of the drugs, drug safety and all the critical problems regarding the drug information of their usage and side effects. Objective: The present study was about to access the knowledge of the primary care physicians and community pharmacists about the DIC and its facilities and to spread awareness regarding the same. Methodology: A cross-sectional, questionnaire-based study was conducted among the 88 participants of Vadodara city, Halol-Kalol town for 6 months of period. 68 pharmacist and 20 physicians took part in the study from these cities. The data was further Analysed by comparing the available data and resource to find out the awareness regarding the DIC. Result: During the study duration, a total of 88 participants took part in the study from various out of them 68 (77%) were community Pharmacist, and 20 (23%) were primary care physicians. In the end of the study, 48 (70.2%) pharmacist and 10 (50%) physicians know about the following data of DI, DIC, DIQ (Drug Information Query), resources and the role of pharmacist in DIC and it was clearly evaluated that the knowledge about the DIC, DI, DIQ was not thoroughly available for the pharmacist and physicians. Conclusion: The present study concludes that the awareness about Drug Information Centre (DIC), Drug Information, and its value and importance is not as much as it should be in Vadodara city, Halol-Kalol. Several awareness programme should be carried to bring the importance and value of DIC in limelight and to make it accessible easily for all to decrease several drug related problems.


Author(s):  
Nitesh Chauhan ◽  
Ashu Mittal ◽  
Sabeeya Moin ◽  
Anushree Pandey ◽  
Umakant Bajaj

2019 ◽  
Vol 14 (1) ◽  
pp. 67-72 ◽  
Author(s):  
Fikret V. İzzettin ◽  
Zekiye K. Yılmaz ◽  
Betül Okuyan ◽  
Mesut Sancar

2008 ◽  
Vol 16 (2) ◽  
pp. 91-97 ◽  
Author(s):  
Juha H. O. Turunen ◽  
Pekka T. Mäntyselkä ◽  
Raimo K. Ojala ◽  
Petri O. Kröger ◽  
Riitta S. Ahonen

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