A systems approach to task allocation of human-robot interaction in manufacturing

1986 ◽  
Vol 5 (1) ◽  
pp. 41-49 ◽  
Author(s):  
Biman Kumar Ghosh ◽  
Martin G. Helander
Author(s):  
Alina Tausch ◽  
Annette Kluge

AbstractNew technologies are ever evolving and have the power to change human work for the better or the worse depending on the implementation. For human–robot interaction (HRI), it is decisive how humans and robots will share tasks and who will be in charge for decisions on task allocation. The aim of this online experiment was to examine the influence of different decision agents on the perception of a task allocation process in HRI. We assume that inclusion of the worker in the allocation will create more perceived work resources and will lead to more satisfaction with the allocation and the work results than a decision made by another agent. To test these hypotheses, we used a fictional production scenario where tasks were allocated to the participant and a robot. The allocation decision was either made by the robot, by an organizational unit, or by the participants themselves. We then looked for differences between those conditions. Our sample consisted of 151 people. In multiple ANOVAs, we could show that satisfaction with the allocation process, the solution, and with the result of the work process was higher in the condition where participants themselves were given agency in the allocation process compared to the other two. Those participants also experienced more task identity and autonomy. This has implications for the design of allocation processes: The inclusion of workers in task allocation can play a crucial role in leveraging the acceptance of HRI and in designing humane work systems in Industry 4.0.


2009 ◽  
Author(s):  
Matthew S. Prewett ◽  
Kristin N. Saboe ◽  
Ryan C. Johnson ◽  
Michael D. Coovert ◽  
Linda R. Elliott

2010 ◽  
Author(s):  
Eleanore Edson ◽  
Judith Lytle ◽  
Thomas McKenna

2020 ◽  
Author(s):  
Agnieszka Wykowska ◽  
Jairo Pérez-Osorio ◽  
Stefan Kopp

This booklet is a collection of the position statements accepted for the HRI’20 conference workshop “Social Cognition for HRI: Exploring the relationship between mindreading and social attunement in human-robot interaction” (Wykowska, Perez-Osorio & Kopp, 2020). Unfortunately, due to the rapid unfolding of the novel coronavirus at the beginning of the present year, the conference and consequently our workshop, were canceled. On the light of these events, we decided to put together the positions statements accepted for the workshop. The contributions collected in these pages highlight the role of attribution of mental states to artificial agents in human-robot interaction, and precisely the quality and presence of social attunement mechanisms that are known to make human interaction smooth, efficient, and robust. These papers also accentuate the importance of the multidisciplinary approach to advance the understanding of the factors and the consequences of social interactions with artificial agents.


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