Gender and group composition in small task groups using computer-mediated communication

1996 ◽  
Vol 12 (2) ◽  
pp. 209-224 ◽  
Author(s):  
Victor Savicki ◽  
Merle Kelley ◽  
Dawn Lingenfelter
Author(s):  
Jamonn Campbell

This chapter will examine the effects of internet technologies on the collective information sampling (CIS) bias. The CIS bias is the tendency for task groups to favor the introduction, discussion, and use of shared or commonly known information during group discussion, rather than utilizing unshared information that is uniquely known by individual group members. The oversampling of shared information may lead groups to make suboptimal decisions when the content of their unshared information is critical for solving the task. The inherent structure and socially liberating effects of computer-mediated communication (CMC) may offer some solutions for reducing the CIS bias, and thereby increase the decision quality of electronic task groups.


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