Development and Validation of the Patient Satisfaction with Sedation Instrument (PSSI)

2006 ◽  
Vol 63 (5) ◽  
pp. AB145 ◽  
Author(s):  
Dennis Revicki ◽  
John J. Vargo ◽  
Kellee Howard ◽  
Jennifer Petrillo ◽  
John Mcrorie
Keyword(s):  
Patient Satisfaction ◽  
Development And Validation

scholarly journals Development and Validation of a Patient Satisfaction Survey for Comprehensive Medication Management

2016 ◽  
Vol 22 (1) ◽  
pp. 81-86 ◽  
Author(s):  
Jean Moon ◽  
Claire Kolar ◽  
Amanda Brummel ◽  
Molly Ekstrand ◽  
Haley Holtan ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Medication Management ◽  
Satisfaction Survey ◽  
Patient Satisfaction Survey ◽  
Development And Validation

scholarly journals Client Satisfaction and Experience With Telepsychiatry: Development and Validation of a Survey Using Clinical Quality Domains (Preprint)

2020 ◽  
Author(s):  
Eva Serhal ◽  
Anne Kirvan ◽  
Marcos Sanches ◽  
Allison Crawford
Keyword(s):  
Mental Health ◽  
Patient Satisfaction ◽  
Quality Of Care ◽  
Quality Care ◽  
Clinical Intervention ◽  
Strongly Correlated ◽  
Clinical Quality ◽  
Survey Tool ◽  
Development And Validation

BACKGROUND Telepsychiatry is an increasingly used model of mental health care that connects patients with psychiatrists at a distance via videoconference. Telepsychiatry is an effective clinical intervention that improves access to quality care in regions with limited resources or in clinical situations where in-person care is unavailable. OBJECTIVE This study aims to develop a validated survey tool to measure patient experience and satisfaction with telepsychiatry based on the quality of care domains. This study also seeks to understand which health service outcomes were most strongly correlated with overall satisfaction in the context of telepsychiatry. METHODS The survey created in this study was developed and validated with a panel of subject matter and process experts and was piloted with 274 patients who received clinical consultations through the TeleMental Health Program at the Centre for Addiction and Mental Health. Factor analysis was used to determine correlations between questions and quality of care domains and was also used to assess model fit. RESULTS The study provides a validated survey to measure patient satisfaction and experience with telepsychiatry across 4 domains: access and timeliness, appropriateness, effectiveness, and safety. Both safety and access and timeliness were found to be statistically significant predictors of satisfaction in our sample. CONCLUSIONS By situating patient satisfaction and experience within this framework, the survey facilitates patient data collection and interpretation through a clinical quality lens.

scholarly journals Development and validation of an in-patient satisfaction questionnaire

2005 ◽  
Vol 17 (6) ◽  
pp. 465-472 ◽  
Author(s):  
Nerea González ◽  
Jose M. Quintana ◽  
Amaia Bilbao ◽  
Antonio Escobar ◽  
Felipe Aizpuru ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Patient Satisfaction Questionnaire ◽  
Satisfaction Questionnaire ◽  
Development And Validation

scholarly journals Patient-Satisfaction Measures in Anesthesia

2013 ◽  
Vol 119 (2) ◽  
pp. 452-478 ◽  
Author(s):  
Sarah F. Barnett ◽  
Ravi K. Alagar ◽  
Michael P. W. Grocott ◽  
Savvas Giannaris ◽  
John R. Dick ◽  
...  
Keyword(s):  
Systematic Review ◽  
Health Care ◽  
Patient Satisfaction ◽  
Outcome Measure ◽  
Validation Process ◽  
Validated Questionnaires ◽  
Academic Settings ◽  
Development And Validation ◽  
Satisfaction Measures

Abstract Patient satisfaction is an important measure of the quality of health care and is used as an outcome measure in interventional and quality improvement studies. Previous studies have found that there are few appropriately developed and validated questionnaires available. The authors conducted a systematic review to identify all tools used to measure patient satisfaction with anesthesia, which have undergone a psychometric development and validation process, appraised the quality of these processes, and made recommendations of tools that may be suitable for use in different clinical and academic settings. There are a number of robustly developed and subsequently validated instruments, however, there are still many studies using nonvalidated instruments or poorly developed tools, claiming to accurately assess satisfaction with anesthesia. This can lead to biased and inaccurate results. Researchers in this field should be encouraged to use available validated tools, to ensure that patient satisfaction is measured and reported fairly and accurately.

Development and validation of the Osteoporosis Patient Satisfaction Questionnaire (OPSQ)

Maturitas ◽  
2010 ◽  
Vol 65 (1) ◽  
pp. 55-63 ◽  
Author(s):  
Pauline S.M. Lai ◽  
S.S. Chua ◽  
S.P. Chan ◽  
W.Y. Low ◽  
Ian C.K. Wong
Keyword(s):  
Patient Satisfaction ◽  
Patient Satisfaction Questionnaire ◽  
Satisfaction Questionnaire ◽  
Osteoporosis Patient ◽  
Development And Validation

Patient Satisfaction With Anesthesia Care in Taiwan: Development and Validation of a Pilot Version of a Psychometric Questionnaire

2009 ◽  
Vol 47 (4) ◽  
pp. 180-188 ◽  
Author(s):  
Wui-Chiu Mui ◽  
Chia-Ming Chang ◽  
Kong-Fah Cheng ◽  
Tak-Yu Lee ◽  
Ping-Wing Lui ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Anesthesia Care ◽  
Development And Validation ◽  
Pilot Version

scholarly journals Client Satisfaction and Experience With Telepsychiatry: Development and Validation of a Survey Using Clinical Quality Domains

10.2196/19198 ◽  
2020 ◽  
Vol 22 (9) ◽  
pp. e19198 ◽  
Author(s):  
Eva Serhal ◽  
Anne Kirvan ◽  
Marcos Sanches ◽  
Allison Crawford
Keyword(s):  
Mental Health ◽  
Patient Satisfaction ◽  
Quality Of Care ◽  
Quality Care ◽  
Clinical Intervention ◽  
Strongly Correlated ◽  
Clinical Quality ◽  
Survey Tool ◽  
Development And Validation

Background Telepsychiatry is an increasingly used model of mental health care that connects patients with psychiatrists at a distance via videoconference. Telepsychiatry is an effective clinical intervention that improves access to quality care in regions with limited resources or in clinical situations where in-person care is unavailable. Objective This study aims to develop a validated survey tool to measure patient experience and satisfaction with telepsychiatry based on the quality of care domains. This study also seeks to understand which health service outcomes were most strongly correlated with overall satisfaction in the context of telepsychiatry. Methods The survey created in this study was developed and validated with a panel of subject matter and process experts and was piloted with 274 patients who received clinical consultations through the TeleMental Health Program at the Centre for Addiction and Mental Health. Factor analysis was used to determine correlations between questions and quality of care domains and was also used to assess model fit. Results The study provides a validated survey to measure patient satisfaction and experience with telepsychiatry across 4 domains: access and timeliness, appropriateness, effectiveness, and safety. Both safety and access and timeliness were found to be statistically significant predictors of satisfaction in our sample. Conclusions By situating patient satisfaction and experience within this framework, the survey facilitates patient data collection and interpretation through a clinical quality lens.

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