To invest in the invisible: A case study of Manti Te’o's image repair strategies during the Katie Couric interview

2014 ◽  
Vol 40 (5) ◽  
pp. 780-788 ◽  
Author(s):  
Evan L. Frederick ◽  
Lauren M. Burch ◽  
Jimmy Sanderson ◽  
Marion E. Hambrick
2008 ◽  
Vol 1 (2) ◽  
pp. 246-262 ◽  
Author(s):  
Jimmy Sanderson

This case study examines star Major League Baseball pitcher Roger Clemens’s image-repair strategies during a press conference he held to respond to allegations that he had used steroids and human-growth hormones earlier in his playing career. When professional athletes are confronted with allegations of cheating or illegitimately enhancing their athletic performance, they are faced with a crisis situation, and selecting and performing the appropriate response is paramount in repairing their image and mitigating personal harm (e.g., loss of endorsements). In many cases, however, professional athletes rely on attorneys, agents, or other individuals who might underestimate the relevance of appropriately communicating image repair, thereby resulting in the athlete’s image being further damaged. Although Clemens employed various image-repair strategies during his press conference, his failure to enact these strategies appropriately further harmed his reputation and ultimately raised more questions than he answered.


2018 ◽  
Vol 11 (3) ◽  
pp. 414-429 ◽  
Author(s):  
Evan Frederick ◽  
Ann Pegoraro

The purpose of this case study was to determine what image-repair strategies the University of Louisville employed immediately after the announcement of an FBI investigation involving multiple universities and college coaches taking bribes in order to steer high-profile recruits to certain agents. Specifically, this case study examined the image-repair strategies used on the University of Louisville’s official Facebook page and the comments made to those posts to gauge public reaction to the university’s image-repair strategies. The University of Louisville primarily employed the image-repair strategies of transcendence, bolstering, stonewalling, and a newly identified strategy referred to as rallying, or unifying and “moving beyond” the scandal. Three themes emerged from an inductive analysis of users’ comments, including support, rejection, and scandal. The high volume of support indicates that many users were receptive to the university’s attempt to reduce the offensiveness of the scandal through the use of bolstering and transcendence.


2019 ◽  
Vol 83 ◽  
pp. 485-497
Author(s):  
Nemanja Šipetić ◽  
Mikana Savić ◽  
Danilo Furundžić

The purpose of this chapter is to explore urban visibilities and invisibilities, being attentive to the physical, digital, and ambient, giving rise to the need for further developing and extending spaces for theory. As such, this chapter seeks to shed light on the importance of elements pertaining to the visible, the invisible, and the ambient in urban environments informing theory for smart, responsive, and future cities. The research literature for urban theory in relation to urban visibilities and invisibilities is explored in this chapter in the context of smart and responsive cities. Using an exploratory case study approach, this chapter makes a contribution to 1) the research literature for urban theory in relation to smart and responsive cities, 2) the evolving of urban theory for smarter cities and regions, and 3) the evolving of theory through frameworks in support of the interweaving of spaces for invisibilities and visibilities as InVisibilities in a more aware environment, as in, ambient.


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