scholarly journals Capabilities of digital servitization: Evidence from the socio-technical systems theory

2022 ◽  
Vol 176 ◽  
pp. 121361
Author(s):  
Christopher Münch ◽  
Emanuel Marx ◽  
Lukas Benz ◽  
Evi Hartmann ◽  
Martin Matzner
Keyword(s):  
Systems Theory ◽  
Technical Systems

Distance learning success – a perspective from socio-technical systems theory

2010 ◽  
Vol 29 (3) ◽  
pp. 321-329 ◽  
Author(s):  
Jianfeng Wang ◽  
David Solan ◽  
Abe Ghods
Keyword(s):  
Distance Learning ◽  
Systems Theory ◽  
Learning Success ◽  
Technical Systems

Socio-technical systems theory as a diagnostic tool for examining underutilization of wiki technology

2014 ◽  
Vol 21 (1) ◽  
pp. 48-68 ◽  
Author(s):  
Andrea J. Hester
Keyword(s):  
Systems Theory ◽  
Diagnostic Tool ◽  
Technology Use ◽  
Latent Variable ◽  
Measurement Instrument ◽  
Poor Performance ◽  
Performance Outcomes ◽  
Task Structure ◽  
Content Type ◽  
Technical Systems

Purpose – This paper aims to examine organizational information systems based on Web 2.0 technology as socio-technical systems that involve interacting relationships among actors, structure, tasks and technology. Alignment within the relationships may facilitate increased technology use; however, gaps in alignment may impede technology use and result in poor performance or system failure. The technology examined is an organizational wiki used for collaborative knowledge management. Design/methodology/approach – Results of a survey administered to employees of an organization providing cloud computing services are presented. The research model depicts the socio-technical component relationships and their influence on use of the wiki. Hierarchical latent variable modelling is used to operationalize the six main constructs. Hypotheses propose that as alignment of a relationship increases, wiki use increases. The partial least squares (PLS) method is used to examine the hypotheses. Findings – Based on the results, increased perceptions of alignment among technology and structure increase wiki use. Further analysis indicates that low usage may be linked to gaps in alignment. Many respondents with lower usage scores also indicated “low alignment” among actor-task, actor-technology, and task-structure. Research limitations/implications – The sample size is rather small; however, results may give an indication as to the appropriateness of dimensions chosen to represent the alignment relationships. Socio-technical systems theory (STS) is often utilized in qualitative studies. This paper introduces a measurement instrument designed to evaluate STS through quantitative analysis. Practical implications – User acceptance and change management continue to be important topics for both researchers and practitioners. The model proposed here provides measures that may reveal predictive indicators for increased information system use. Alternatively, practitioners may be able to utilize a diagnostic tool as presented here to assess underlying factors that may be impeding effective technology utilization. Originality/value – The paper presents a diagnostic tool that may help management to better uncover misaligned relationships leading to underutilization of technology. Practical advice and guidelines are provided allowing for a plan to rectify the situation and improve technology usage and performance outcomes.

Generating testable socio-technical systems theory

2001 ◽  
Vol 18 (3-4) ◽  
pp. 219-240 ◽  
Author(s):  
Ann Majchrzak ◽  
Bryan Borys
Keyword(s):  
Systems Theory ◽  
Technical Systems

scholarly journals The Effect of ICT Acceptance on Kindergarten Parents’ Empowerment: Deliberative Belief as the Mediator

2018 ◽  
Vol 7 (6) ◽  
pp. 37
Author(s):  
Chun-wen Lin
Keyword(s):  
Structural Equation Modeling ◽  
Systems Theory ◽  
Communication Technology ◽  
Structural Equation ◽  
School Administrators ◽  
School Governance ◽  
Equation Modeling ◽  
Information Communication ◽  
Technical Systems ◽  
The Relationship

The primary aim of this study was two-fold: 1) to identify information communication technology (ICT) acceptance of kindergarten parents that influence parents’ deliberative belief and empowerment by applying the socio-technical systems theory as theoretical framework; and 2) to examine the mediated effect of deliberative belief between ICT acceptance and empowerment. A total of 949 elementary school and kindergarten parents in Taiwan were asked to complete questionnaire about their ICT acceptance, deliberative belief, and empowerment. Structural equation modeling (SEM) was utilized to evaluate the validity of structural/ latent model. The results revealed that deliberative belief, mediate the relationship between the ICT acceptance and empowerment among parents. ICT acceptance had effect on deliberative belief, and deliberative belief had the effects on empowerment. According to this information, it is recommended that school administrators should encourage parents and teachers together to improve and enhance their deliberative belief, ICT acceptance that may lead to more positive parents’ empowerment in school governance.

scholarly journals Menzies School Leadership Incubator: Insights

2021 ◽  
Author(s):  
Adrian Field
Keyword(s):  
Communities Of Practice ◽  
Systems Theory ◽  
School Leadership ◽  
Systems Change ◽  
Technical Systems

The Menzies School Leadership Incubator (the Incubator) is a national trans-disciplinary initiative to design, test and learn about transformative innovations that will support lasting systems change in Australian schools’ leadership. This review explores the successes, challenges and learning from work in the Incubator to date, from the perspective of a collaborative seeking longstanding systems change. The design of the review is informed by thinking in the innovation literature, principally communities of practice and socio-technical systems theory. This review was undertaken as a rapid exploration of experiences and learning, drawing on interviews with eight individuals from within the Incubator (six interviews) and collaborating partners (two interviews).

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