Group Life Insurance.

1983 ◽  
Vol 26 ◽  
pp. 103-129
Author(s):  
J. Lockyer

Group life insurance has attracted little formal discussion in British actuarial circles. Perhaps this is not so surprising. The technical problems posed by group life insurance seem relatively straightforward. Furthermore, there is little doubt that the evolution of present practice has been moulded more by pragmatism than strict theoretical development. None the less, group life insurance is an important sector of our life insurance industry. Figures produced by the Life Offices' Association reveal that in 1980 approximately 7½ million people were covered under group insurance contracts for a total sum assured of the order £63 billion. The development of the group insurance industry in this country has been closely associated with the expansion of private pension provision. Group life cover was seen as an inseparable, but very much secondary, adjunct to the more lucrative field of pensions business. However, over the last decade it has become more likely that a group life scheme will be tendered independently of any related pension business. Thus, the point has long been reached where the underwriting of group life business must be considered as a subject in its own right.

Author(s):  
Medha Srivastava ◽  
Alok Kumar Rai

The widespread reverence for customer loyalty among marketers and businesses all across the globe is inspired from its manifestations since it’s the consumption decisions of loyal customers that leave a mammoth mark over the revenues and growth of a firm. A throng of behavioural, attitudinal and cognitive manifestations of customer loyalty are available in the literature some of which are widely acknowledged and accepted whereas others call for further inquiry. These manifestations of loyalty among customers are generally pinned down through their actions (Zeithaml et al., 1996; Jones et al., 2000) or their attitude towards the company or a particular product/ service (Javalgi and Moberg, 1997; Butcher et al., 2001). However, recent literature suggests that another outcome of loyalty is customer preferring a particular service provider to others based upon the conscious evaluation of brand attributes (Gremler and Brown, 1996; Butcher et al., 2001). The paper intends to explore and empirically test various manifestations of customer loyalty in the context of life insurance services thereby, extending the existing knowledge of customer loyalty by outlining the distinctive nature of customer loyalty outcomes and offering useful insights to the marketing practitioners in life insurance industry. The study further groups these manifestations into distinct outcome classes and empirically evaluates them by comparing and contrasting each with the other. It also aims to enrich the literature of customer loyalty by developing and validating a scale for measurement of customer loyalty outcomes with special reference to life insurance services.


Author(s):  
Md Rafiqul Islam ◽  
Shaowu Liu ◽  
Rhys Biddle ◽  
Imran Razzak ◽  
Xianzhi Wang ◽  
...  

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