Operational errors/deviations and shift work in air traffic control.

The Federal Aviation Administration has embarked on a major curriculum redesign effort to improve the training of en route air traffic controllers. Included in this effort was a cognitive task analysis. One component of the task analysis was an analysis of operational errors, to obtain insights into cognitive-perceptual factors contributing to controller decisionmaking error. The data suggest that a failure to maintain situation awareness is the primary cause of controller error. These results highlight the importance of the controller task “maintain situation awareness”, and are consistent with the findings of the other analyses. An approach for training situation awareness skills is presented in relation to models of expertise developed from other analyses: an expert mental model of air traffic control, and a task decomposition listing thirteen primary controller tasks. The findings and training paridigm have implications for training other complex high-performance tasks performed in a real-time, multi-tasking environment.

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Compatibility between Shift Work and Chronotype in Indonesian Air Traffic Control’ Workers: View of Performance and Mental Workload

Journal of Physics Conference Series ◽

10.1088/1742-6596/1175/1/012191 ◽

2019 ◽

Vol 1175 ◽

pp. 012191

Author(s):

Zelina Venesia ◽

Ari Widyanti

Keyword(s):

Shift Work ◽

Traffic Control ◽

Air Traffic Control ◽

Mental Workload ◽

Air Traffic

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Attention Distribution and Situation Awareness in Air Traffic Control

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129604000216 ◽

1996 ◽

Vol 40 (2) ◽

pp. 82-85 ◽

Cited By ~ 17

Author(s):

Mica R. Endsley ◽

Mark D. Rodgers

Keyword(s):

Situation Awareness ◽

Traffic Control ◽

Air Traffic Control ◽

Air Traffic ◽

Interesting Pattern ◽

Processing Information ◽

Operational Errors ◽

The Way

A study was conducted to investigate the way in which controllers deploy their attention in processing information in en route air traffic control scenarios. Actual air traffic control scenarios in which operational errors occurred were re-created using SATORI and displayed to twenty active air traffic control specialists. SAGAT was used to measure the subjects' ongoing understanding of the scenarios along pertinent situation awareness requirements. The data revealed an interesting pattern of attention distribution in processing the displays that can be linked to prior findings regarding operational errors in air traffic control.

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