Values and pro-environmental behavioral intentions: The mediating role of eco-guilt

2011 ◽  
Author(s):  
Patrick R. Harrison ◽  
Robyn K. Mallett
Author(s):  
Fortune Edem Amenuvor ◽  
Kwasi Owusu-Antwi ◽  
Richard Basilisco ◽  
Bae Seong-Chan

The overarching aim of this research is to empirically test the effect of customer experience on customer perceived value and behavioral intentions while assessing the mediating role of customer perceived value. To achieve this aim, we collect data from 338 customers of restaurants in South Korea. The hypotheses intended to achieve this aim are tested using the structural equations modeling technique. The outcome of the research reveals that customer experience positively and significantly affects behavioral intentions. Additionally, customer experience has a significant positive effect on both hedonic and utilitarian value respectively. Hedonic value positively and significantly predicts behavioral intents while utilitarian value is negative but significantly related to behavioral intentions. The study further finds support for a mediating effect of hedonic value on the relationship between customer experience and behavioral intentions. The current study provides managerial and theoretical insights into understanding customer experience management, customer perceived value, and customer behavioral intentions.


SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110279
Author(s):  
Xi Li ◽  
Runzhe Yu ◽  
Xinwei Su

Many scholars have focused on the role of exhibitions in business promotion, and numerous studies have been conducted. The exhibition may influence the audience’s behaviors through the dissemination of information and ideas, but few researchers have looked into this further. There is a distinct lack of research on the process of exhibition influencing people’s behavioral intentions. Based on the belief–emotion–norm theoretical model, this study integrates environmental beliefs, exhibition attachment, and an audience’s environmental behavior intentions into a research model to explain how the exhibition affects the audience. The Macau International Environmental Cooperation Forum & Exhibition attendees served as the research object in the current empirical study. The study’s findings suggest that audiences’ environmental beliefs may have a significant and positive impact on their attachment to environmentally themed exhibitions as well as their environmental behavioral intentions. This study also confirmed that attachment to exhibitions, a temporary space, can play an important mediating role between environmental beliefs and intentions to engage in pro-environmental behavior. The exhibition dependency, in particular, acts as a mediator between environmental beliefs and pro-environmental behavior intentions. Although the mediating effect of exhibition identity is insignificant, exhibition dependence–exhibition identity as a whole has a partial mediating effect in the process of influencing exhibition audiences’ environmental behavior. This research helps to improve our understanding of how environmentally themed exhibitions influence audience behavior. It also has implications for exhibition organizers in terms of better exhibition planning, more effective information transmission, and influencing audience behavior.


2020 ◽  
Vol V (III) ◽  
pp. 49-59
Author(s):  
Nisar Ahmad ◽  
Hafiz Abdur Rashid ◽  
Mahnoor Choudary

The implementation of energy sustainable practices is acknowledged to be a vital step towards resolving the problem of energy shortage. However, the energy conservation behavior of households in developing countries has not gained much attention. Therefore, this research aims to examine the effect of psychological attributes and financial consciousness on the energy conservation behavior of residential individual in the presence of behavioral intentions. For the purpose of this study, we performed a regression analysis on the data set collected through a questionnaire survey of 310 residential individuals in Lahore, Pakistan. Results reveal that the psychological attributes and financial consciousness of the households have a significant effect on their energy conservation behavior. Further, the findings of the study establish a significant mediating role of households' behavioral intentions towards energy conservation. The findings of this study suggest that media campaigns and energy conservation seminars should emphasize the adoption of energy-saving technologies.


2020 ◽  
Vol 15 (9) ◽  
pp. 93
Author(s):  
Nawras M. Nusairat ◽  
Qais Hammouri ◽  
Hamad Al-Ghadir ◽  
Alaeddin Mohammad Khalaf Ahmad ◽  
Mohammad Abuhashesh

This research paper aims to investigate how the ambient conditions in fitness centers affect customer behavioral intentions through examining the mediating role of customer emotional states while in the fitness center.  To this end, a conceptual model of relevant research variables was developed based on the extant literature. A questionnaire survey was administered to a convenient sample of 420 fitness center members approached in 10 randomly selected fitness centers in Jordan. The model was validated and tested using structural equation modeling with AMOS 21.0. The findings of analysis demonstrated that fitness center ambience was significant in predicting customers’ pleasure, thereby, their behavioral intentions towards the fitness center. Mediation analysis verified the mediating role of customer pleasure but not arousal on the relationship between fitness center ambient conditions and customer behavioral intentions.  Research findings show the significance of ambient conditions as an influential marketing tool. Also, such findings are deemed insightful to the operators of fitness centers on how the fitness center ambience can be deployed to enrich customer affective experience and to encourage positive behavioral intentions in turn. Discussion, conclusions, and research agenda for future research were also identified.


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