scholarly journals From Business Process Management to Business Process Ecosystem

2006 ◽  
Vol 21 (4) ◽  
pp. 262-271 ◽  
Author(s):  
Richard Vidgen ◽  
Xiaofeng Wang

New technologies, notably service-oriented architectures and Web services, are enabling a third wave of business process management (BPM). Supporters claim that BPM is informed by complexity theory and that business processes can evolve and adapt to changing business circumstances. It is suggested by BPM adherents that the business/IT divide will be obliterated through a process-centric approach to systems development. The evolution of BPM and its associated technologies are explored and then coevolutionary theory is used to understand the business/IT relationship. Specifically, Kauffman's NKC model is applied to a business process ecosystem to bring out the implications of coevolution for the theory and practice of BPM and for the relationship between business and IT. The paper argues that a wider view of the business process ecosystem is needed to take account of the social perspective as well as the human/non-human dimension.

2019 ◽  
Vol 26 (1) ◽  
pp. 191-211
Author(s):  
Patricia Bazan ◽  
Elsa Estevez

Purpose The purpose of this paper is to assess the state of the art of social business process management (Social BPM), explaining applied approaches, existing tools and challenges and to propose a research agenda for encouraging further development of the area. Design/methodology/approach The methodology comprises a qualitative analysis using secondary data. The approach relies on searches of scientific papers conducted in well-known databases, identifying research work related to Social BPM solutions and those contributing with social characteristics to BPM. Based on the identified papers, the authors selected the most relevant and the latest publications, and categorized their contributions and findings based on open and selective coding. In total, the analysis is based on 51 papers that were selected and analyzed in depth. Findings Main results show that there are several studies investigating modeling approaches for socializing process activities and for capturing implicit knowledge possessed and used by process actors, enabling to add some kind of flexibility to business processes. However, despite the proven interest in the area, there are not yet adequate tools providing effective solutions for Social BPM. Based on our findings, the authors propose a research agenda comprising three main lines: contributions of social software (SS) to Social BPM, Social BPM as a mechanism for adding flexibility to and for discovering new business processes and Social BPM for enhancing business processes with the use of new technologies. The authors also identify relevant problems for each line. Practical implications Some SS tools, like wikis, enable managing social aspects in executing business processes and can be used to coordinate simple business processes. Despite they are commonly used, they are not yet mature tools supporting Social BPM and more efficient tools are yet to appear. The lack of tools preclude organizations from benefitting from implicit knowledge owned by and shared among business process actors, which could contribute to better-informed decisions related to organizational processes. In addition, more research is needed for considering Social BPM as an approach for organizations to benefit from the adoption of new technologies in their business processes. Originality/value The paper assesses the state of the art in Social BPM, an incipient area in research and practice. The area can be defined as the intersection of two bigger areas highly relevant for organizations; on the one hand, the management and execution of business processes; and on the other hand, the use of social software, including social media tools, for leveraging on implicit knowledge shared by business process actors to improving efficiency of business processes.


2019 ◽  
Vol 11 (1) ◽  
pp. 68-82
Author(s):  
Dalia Suša Vugec

Business process management (BPM) is a holistic discipline which is focused on improving organizational performance by managing the business processes of the organization. In recent decades, it has been widely accepted and implemented across many different organizations with some success. However, there were some issues regarding the traditional approach to BPM, like the reality-model divide, etc. As a response, a new discipline, called social BPM has emerged which is based on the principles of social software. For the purpose of this article, a Delphi study has been conducted with the aim of defining the social BPM as well as to identify its main characteristics. The results are presented in this article, proposing a single definition of social BPM and the list of its characteristics.


2019 ◽  
Author(s):  
Εμμανουήλ Ντάνος

Οι σύγχρονες βιομηχανικές επιχειρήσεις απομακρύνονται από το μοντέλο του αποκλειστικού παραγωγού υλικών προϊόντων, και προχωρούν στον σταδιακό εμπλουτισμό των φυσικών προϊόντων με συναφείς υπηρεσίες. Ο εμπλουτισμός αυτός φτάνει μέχρι τη δημιουργία ενιαίων «Συστημάτων Προϊόντος – Υπηρεσίας» (ΣΠΥ), τα οποία αντικαθιστούν τα αποκλειστικώς φυσικά προϊόντα στις καταναλωτικές και τις βιομηχανικές αγορές. Η ενσωμάτωση υπηρεσιών στα σύγχρονα βιομηχανικά προϊόντα υποστηρίζεται από Τεχνολογίες Πληροφορικής και Επικοινωνιών. Οι ΤΠΕ, επιτρέπουν την παροχή προηγμένων υπηρεσιών, αφού παρέχουν τα απαραίτητα κανάλια επικοινωνίας, αυτοματισμούς, υλοποιούν την απαραίτητη επιχειρησιακή λογική και παρέχουν δυνατότητες επεξεργασίας αποθήκευσης και μετάδοσης δεδομένων. Παρόλα αυτά, δεν υπάρχουν επαρκείς μεθοδολογίες και εργαλεία που να υποστηρίζουν την ανάπτυξη λογισμικού για τις ιδιαίτερες συνθήκες των ΣΠΥ. Σχεδόν όλες οι μεθοδολογίες ανάπτυξης ΣΠΥ στην υφιστάμενη βιβλιογραφία εστιάζουν σε στρατηγικές ή επιχειρησιακές πλευρές του ΣΠΥ και δεν υποστηρίζουν ικανοποιητικά την ανάπτυξη λογισμικού για την ενσωμάτωση ψηφιακών υπηρεσιών. Με βάση την ανάλυση της τρέχουσας βιβλιογραφίας, ορίζεται ένα σύνολο από απαιτήσεις για κατάλληλες μεθοδολογίες και εργαλεία: υποστήριξη πολλών τύπων εφαρμογών, υποστήριξη ανάπτυξης με μοντέλα, παροχή Ολοκληρωμένου Περιβάλλοντος Ανάπτυξης, διασύνδεση με την πλατφόρμα εκτέλεσης των διαδικασιών και υποστήριξη υπηρεσιοστραφών αρχιτεκτονικών (Service – Oriented Architectures) και μεθόδων διαχείρισης επιχειρησιακών διαδικασιών (Business Process Management). Για την ικανοποίηση των παραπάνω απαιτήσεων, και με βάση τη μεθοδολογία ανάπτυξης υπηρεσιών MDSEA (Model-Driven Service Engineering Architecture) προτείνεται μία κατάλληλη μεθοδολογία ανάπτυξης λογισμικού με μοντέλα. Η μεθοδολογία υποστηρίζει παράλληλα «δομικές» και «συμπεριφορικές» αναπαραστάσεις των υπηρεσιών και μπορεί να οδηγήσει τη δημιουργία λογισμικού, υπηρεσιών web, συνθέσεων υπηρεσιών και εκτελέσιμων επιχειρησιακών διαδικασιών. Μαζί με τη μεθοδολογία περιγράφεται η αρχιτεκτονική ενός Ολοκληρωμένου Περιβάλλοντος Ανάπτυξης το οποίο θα την υποστηρίζει. Το περιβάλλον ανάπτυξης θα διασυνδέεται με τα εργαλεία σχεδιασμού του συστήματος υπηρεσιών και την πλατφόρμα παροχής υπηρεσιών στην οποία θα εκτελείται το παραγόμενο λογισμικό. Με σκοπό την αξιολόγηση της μεθοδολογίας και του προτεινόμενου εργαλείου, αναπτύχθηκε πρωτότυπη Πλατφόρμα Ανάπτυξης στα πλαίσια ευρύτερου ερευνητικού έργου. Η αξιολόγηση έγινε σε τρεις πιλοτικές εφαρμογές ενσωμάτωσης ψηφιακών υπηρεσιών σε βιομηχανικά προϊόντα, και διαπιστώθηκε η βελτιωμένη επικοινωνία και συνεργασία μεταξύ των εμπλεκόμενων στη διαδικασία ανάπτυξης λογισμικού.


2014 ◽  
Vol 6 (2) ◽  
pp. 57-89
Author(s):  
Darío Picón ◽  
Fernando Fontana ◽  
Adriana Elba Martin

La Integración de Procesos de Negocio (Business Process Integration – BPI), utiliza una gran cantidad de servicios distribuidos, por lo que la comunicación entre estos servicios es clave para el buen funcionamiento del sistema. En este modelo de cooperación, la arquitectura Cliente-Servidor tradicional ya no es suficiente para la implementación de soluciones que soporten comunicación entre aplicaciones distribuidas, independientemente de la plataforma y del lenguaje de programación que utilizan estas aplicaciones. Por su parte, las Arquitecturas Orientadas a Servicios (Service Oriented Architectures - SOA) proveen una estructura que posibilita el modelado de procesos y conexiones interorganizacionales. Mientras que la Gestión de Procesos de Negocio (Business Process Management - BPM) es el conjunto de sistemas de software, herramientas y metodologías para gestionar tales requerimientos y, el Lenguaje de Ejecución de Procesos de Negocio (Business Process Execution Language - BPEL), es un lenguaje de orquestación de servicios que permite definir la forma en que cooperan entre sí los Servicios Web para alcanzar la lógica de negocio. En este escenario, existen buenas herramientas para asistir desde lo conceptual y desde lo práctico a la Integración de Procesos de Negocio aplicando Servicios Web. Entonces, la problemática se plantea al momento de vincular estas herramientas de manera apropiada para facilitar el proceso de definición e implementación de este tipo de sistemas y en particular, en el ámbito de las pequeñas y medianas empresas (PyMEs).En este trabajo se propone un modelo que hace posible el BPI mediante Servicios Web de una manera ágil y practica, facilitando su implementación. El mismo será aplicado metodológicamente a un Caso de Estudio en el dominio de las PyMEs, con el propósito de evaluar su eficiencia, evidenciar sus beneficios y hallar oportunidades de mejora.


2017 ◽  
Vol 13 (4) ◽  
pp. 70-104 ◽  
Author(s):  
Paul Grefen ◽  
Oktay Turetken

In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these collaborative networks is becoming increasingly important. We discuss automated support for this networked BPM: automated means to manage business processes that span multiple autonomous organizations - thereby combining aspects of process management and e-business. We first provide a conceptual background for networked BPM. We describe a number of research approaches in this area, ranging from early developments to contemporary designs in a service-oriented context. This provides an overview of developments in which we observe several major trends. Firstly, we see a development from support for static business processes to support for highly dynamic processes. Secondly, we see how approaches move from addressing simple business collaboration networks to addressing complex networks. Thirdly, we find a move from the use of dedicated information technology to the use of standard technology. Finally, we observe that the BPM research efforts move through time from pushing new BPM technology into application domains to using BPM to realize business-IT alignment in application contexts.


2020 ◽  
pp. 638-675
Author(s):  
Paul Grefen ◽  
Oktay Turetken

In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these collaborative networks is becoming increasingly important. We discuss automated support for this networked BPM: automated means to manage business processes that span multiple autonomous organizations - thereby combining aspects of process management and e-business. We first provide a conceptual background for networked BPM. We describe a number of research approaches in this area, ranging from early developments to contemporary designs in a service-oriented context. This provides an overview of developments in which we observe several major trends. Firstly, we see a development from support for static business processes to support for highly dynamic processes. Secondly, we see how approaches move from addressing simple business collaboration networks to addressing complex networks. Thirdly, we find a move from the use of dedicated information technology to the use of standard technology. Finally, we observe that the BPM research efforts move through time from pushing new BPM technology into application domains to using BPM to realize business-IT alignment in application contexts.


Author(s):  
Paul Grefen

This chapter is devoted to automated support for interorganizational business process management, that is, formation and enactment of business processes that span multiple autonomous organizations. A treatment of intra- and interorganizational business processes is included to provide a conceptual background. It describes a number of research approaches in this area, including the context of these approaches and the design of the systems proposed by them. The approaches are described from early developments in the field relying on dedicated technology to current designs based on standardized technology from the service-oriented context. The chapter thereby provides an overview of developments in the area of interorganizational business process management.


Author(s):  
Ute Riemann

Business processes are not only variable they are as well dynamic. A key benefit of Business Process Management (BPM) is the ability to adjust business processes accordingly in response to changing market requirements. In parallel to BPM, enterprise cloud computing technology has emerged to provide a more cost effective solution to businesses and services while making use of inexpensive computing solutions, which combines pervasive, internet, and virtualization technologies (). Despite the slow start, the business benefits of cloud computing are as such that the transition of BPM to the cloud is now underway. Cloud services refer to the operation of a virtualized, automated, and service-oriented IT landscape allowing the flexible provision and usage-based invoicing of resources, services, and applications via a network or the internet. The generic term “X-as-a-Service” summarize the business models delivering almost everything as a service. BPM in the cloud is often regarded as a SaaS application. More recently, BPM is being regarded as a PaaS as it facilitates the creation and deployment of applications, in this case business process solutions. The PaaS landscape is the least developed of the four cloud based software delivery models previously discussed. PaaS vendors, such as IBM, Oracle, and Microsoft delivered an application platform with managed cloud infrastructure services however, more recently the PaaS market has begun to evolve to include other middleware capabilities including process management. BPM PaaS is the delivery of BPM technology as a service via a cloud service provider. For the classification as a PaaS a BPM suite requires the following capabilities: the architecture should be multi-tenant, hosting should be off premise and it should offer elasticity and metering by use capabilities. When we refer to BPM in the cloud, what we are really referring to is a combination of BPM PaaS and BPaaS (Business Process as a Service). Business Process as a Service (BPaaS) is a set of pre-defined business processes that allows the execution of customized business processes in the cloud. BPaaS is a complete pre-integrated BPM platform hosted in the cloud and delivered as a service, for the development and execution of general-purpose business process application. Although such a service harbors an economic potential there are remaining questions: Can an individual and company-specific business process supported by a standardized cloud solution, or should we protect process creativity and competitive differentiation by allowing the company to design the processes individually and solely support basic data flows and structures? Does it make sense to take a software solution “out of the box” that handles both data and process in a cloud environment, or would this hinder the creativity of business (process) development leading to a lower quality of processes and consequently to a decrease in the competitive positioning of a company? How to manage the inherent compliance and security topic. Within a completely integrated business application system, all required security aspects can be implemented as a safeguarding with just enough money. Within the cloud, however, advanced standards and identity prove is required to monitor and measure information exchange across the federation. Thereby there seems to be no need for developing new protocols, but a standardized way to collect and evaluate the collected information.


Sign in / Sign up

Export Citation Format

Share Document