The implementation of alternative techniques in urban stormwater management is a difficult problem in terms of choice, design, construction, and operating. We applied a quality management approach to try and have a better understanding of these techniques. The quality of an alternative technique in urban stormwater management is defined; the factors that lead to failures were identified and analysed. In order to reduce these factors, tools were developed, and measures that allow the achievement of the necessary standard of quality are suggested. In this article, all the illustrations refer to the porous pavement technique.
