Customers’ relationship maintenance and loyalty intentions after a brand transgression: a moderated mediation approach

Author(s):  
Shubhomoy Banerjee ◽  
Sunitha Ratnakaram ◽  
Amanish Lohan





2011 ◽  
Author(s):  
Fangyi Liao ◽  
Liu-Qin Yang ◽  
Mo Wang ◽  
Junqi Shi




2014 ◽  
Author(s):  
Erin K. Poindexter ◽  
Sean M. Mitchell ◽  
Danielle R. Jahn ◽  
Kelly C. Cukrowicz


2009 ◽  
Author(s):  
Edin Randall ◽  
Katerina Krause ◽  
Amanda Ward ◽  
Amy Bohnert ◽  
Christopher Stanley




Sign in / Sign up

Export Citation Format

Share Document