From Quality Assurance to Total Quality Management: How Can Quality Assurance Result in Continuous Improvement in Health Professions Education?

2003 ◽  
Vol 16 (2) ◽  
pp. 210-217 ◽  
Author(s):  
SCHERPBIER AJJA ◽  
DOLMANS DHJM ◽  
WOLFHAGEN HAP
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Health Professions ◽  
Health Professions Education ◽  
Total Quality

scholarly journals Making it in the Competitive World

1998 ◽  
Vol 120 (05) ◽  
pp. 72-75
Author(s):  
Dan Koenig
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Raw Materials ◽  
Value Added ◽  
Total Quality ◽  
Factory Production ◽  
Production Processes ◽  
Product Specifications

This article explains a logical, seven-step approach that helps to solve problems of on-time product and service delivery with profit. The first step is to obtain product specifications. The next step is to design a method for producing the product, including the design and purchase of equipment and production processes, if required. Scheduling for production is the coordination step; if not done well, it will spell doom for the company. Coordination is the key to purchasing raw materials in accordance with the schedule. Next is the transformation phase of raw materials to finished product—actual factory production—which is commonly called the value-added step. The quality assurance phase of monitoring results for technical compliance and cost control is an ongoing process of constant vigilance and continuous improvement. This step seeks to ensure that the product or service is being provided in accordance with the plan, a plan that includes technical, schedule, and cost goals. The best companies use total quality management (TQM), whereby improvement is continuous, as exemplified symbolically by the TQM triangle.

scholarly journals Organisational culture, organisational learning and total quality management: A literature review and synthesis

1999 ◽  
Vol 22 (3) ◽  
pp. 162 ◽  
Author(s):  
Geoffrey Bloor
Keyword(s):  
Quality Management ◽  
Health Services ◽  
Literature Review ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Organisational Culture ◽  
Organisational Learning ◽  
Total Quality ◽  
Improvement Programs

As health services face increasing pressure to meet the expectations of different stakeholders,they must continuously improve and learn from their experience. Many fail in attempts at continuous improvement programs because managers have not understood the complexity of making changes in organisations with multiple subcultures and interests. This article examines the related concepts of organisational culture, organisational learning and total quality management and shows how a synthesis of this knowledge can assist in develop ingcontinuous organisational learning and improvement.

scholarly journals Quality Assurance among Childcare Employees in Selangor

2021 ◽  
Vol 18 ◽  
pp. 1498-1511
Author(s):  
Yaty Sulaiman ◽  
Ng Kel Lie
Keyword(s):  
Quality Assurance ◽  
Regression Analysis ◽  
Quality Management ◽  
Total Quality Management ◽  
Multiple Regression Analysis ◽  
Multiple Regression ◽  
Employee Commitment ◽  
Total Quality ◽  
Independent Variables ◽  
Employee Competencies

Caregiver or childcare employee is responsible to produce excellent quality in taking care of the children. A good practice of quality assurance among employees is important to develop the future generations. The objective of this research is to identify the factors that influence quality assurance among childcare employees in Selangor. It is to determine the relationship between factors (physical facilities, employee commitment, communication, and employee competencies) and quality assurance. A random sampling technique was used to select respondents from the registered childcare centers in Selangor, Malaysia. The study used quantitative approach through structured questionnaires developed from previous research. Among 450 survey questionnaires distributed, only 379 questionnaires were accepted and used for analysis. Study uses SPSS 22.0 to analyze data. Methodologies such as Pearson Correlation and Multiple Regression Analysis were conducted in analyzing the data. Findings revealed that quality assurance is having a positive relationship with physical facilities, employee commitment, communication, and employee competencies, with the overall results of the multiple regression analysis showed that all independent variables have relationships with the dependent variable at p=0.000. The result of this test also indicated that all independent variables have positive beta coefficient value as physical facilities, employee commitment, communication and employee competencies at 0.372, 0.251, 0.064 and 0.103 respectively. Thus, this study adds to better understanding of the total quality management (TQM) which is the main underlying theory used to develop the research framework. In general, Total Quality Management (TQM) advised on the factors such as physical facilities, employee commitment, employee competencies, and communication that when applied, could get the best result of employees.

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