From Quality Assurance To Total Quality Management

1991 ◽  
Vol 1 (1) ◽  
pp. 41-47 ◽  
Author(s):  
Carol M. Frattali
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Total Quality

scholarly journals Quality Assurance among Childcare Employees in Selangor

2021 ◽  
Vol 18 ◽  
pp. 1498-1511
Author(s):  
Yaty Sulaiman ◽  
Ng Kel Lie
Keyword(s):  
Quality Assurance ◽  
Regression Analysis ◽  
Quality Management ◽  
Total Quality Management ◽  
Multiple Regression Analysis ◽  
Multiple Regression ◽  
Employee Commitment ◽  
Total Quality ◽  
Independent Variables ◽  
Employee Competencies

Caregiver or childcare employee is responsible to produce excellent quality in taking care of the children. A good practice of quality assurance among employees is important to develop the future generations. The objective of this research is to identify the factors that influence quality assurance among childcare employees in Selangor. It is to determine the relationship between factors (physical facilities, employee commitment, communication, and employee competencies) and quality assurance. A random sampling technique was used to select respondents from the registered childcare centers in Selangor, Malaysia. The study used quantitative approach through structured questionnaires developed from previous research. Among 450 survey questionnaires distributed, only 379 questionnaires were accepted and used for analysis. Study uses SPSS 22.0 to analyze data. Methodologies such as Pearson Correlation and Multiple Regression Analysis were conducted in analyzing the data. Findings revealed that quality assurance is having a positive relationship with physical facilities, employee commitment, communication, and employee competencies, with the overall results of the multiple regression analysis showed that all independent variables have relationships with the dependent variable at p=0.000. The result of this test also indicated that all independent variables have positive beta coefficient value as physical facilities, employee commitment, communication and employee competencies at 0.372, 0.251, 0.064 and 0.103 respectively. Thus, this study adds to better understanding of the total quality management (TQM) which is the main underlying theory used to develop the research framework. In general, Total Quality Management (TQM) advised on the factors such as physical facilities, employee commitment, employee competencies, and communication that when applied, could get the best result of employees.

A Proposed Model for Sustaining Quality Assurance Using TQM Practices in Small and Medium Scale Industries

2016 ◽  
Vol 22 ◽  
pp. 184-190 ◽  
Author(s):  
S. Nallusamy
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Quality Improvements ◽  
Total Quality ◽  
Medium Scale ◽  
Proposed Model ◽  
Broad Overview

In earlier decades several studies made on Total Quality Management (TQM) practices in small and medium scale enterprises. By compiling the various research works that were carried out during 2010-2015 in the field of Small and Medium-Scale Industries (SMSIs) TQM can be broadly conceptualized in to as flexible and rigid practices. From the limited level of investigations so far made on the various research works it has lead in identifying the different factors that influence TQM practices in SMSIs and its supplementary growth. The purpose of this article is to examine the influence of flexible and rigid TQM practices in SMSIs. It gives a broad overview of how TQM practices are constructed and how it acts on the various quality improvements. This work is expected to widely sensitize the TQM practices in SMSIs and how quality assurance in organizations will have to gain its place in future.

scholarly journals Making it in the Competitive World

1998 ◽  
Vol 120 (05) ◽  
pp. 72-75
Author(s):  
Dan Koenig
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Raw Materials ◽  
Value Added ◽  
Total Quality ◽  
Factory Production ◽  
Production Processes ◽  
Product Specifications

This article explains a logical, seven-step approach that helps to solve problems of on-time product and service delivery with profit. The first step is to obtain product specifications. The next step is to design a method for producing the product, including the design and purchase of equipment and production processes, if required. Scheduling for production is the coordination step; if not done well, it will spell doom for the company. Coordination is the key to purchasing raw materials in accordance with the schedule. Next is the transformation phase of raw materials to finished product—actual factory production—which is commonly called the value-added step. The quality assurance phase of monitoring results for technical compliance and cost control is an ongoing process of constant vigilance and continuous improvement. This step seeks to ensure that the product or service is being provided in accordance with the plan, a plan that includes technical, schedule, and cost goals. The best companies use total quality management (TQM), whereby improvement is continuous, as exemplified symbolically by the TQM triangle.

scholarly journals Quality assurance for increasing growth monitoring and promotion (GMP) performance

2007 ◽  
Vol 47 (3) ◽  
pp. 95
Author(s):  
Oktora Wahyu ◽  
Endy Paryanto ◽  
Tonny Sadjimin
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Intervention Group ◽  
Growth Monitoring ◽  
Total Quality ◽  
Improvement Program ◽  
The Family ◽  
System Data ◽  
Student’S T

Background Measuring body weight of under-five children is oneof the Family Nutritional Improvement Program or UsahaPerbaikan Gizi Keluarga (UPGK) activities which was integratedin Integrated Health Post (Posyandu) activities. Growthmonitoring and promotion (GMP) has been used as the maincomponent of the health and nutritional program in severaldeveloping countries. Unfortunately, this activity did not run asexpected. This study aimed to understand how quality assurance/total quality management (QA/TQM) influence the performanceof the GMP.Methods This 6 month operational research included 76 Posyandusin four subdistricts of Jogyakarta Province. The results of thePosyandus’s GMP score performance were used as a basis toimprove the performance for the next consecutive months withQA system. Data were transformed as a score index. Student’s t-test was used to analyze the data.Results The quality assurance could increase the performance ofGMP, which was done in Posyandus intervention group for 3consecutive months. The baseline scores for both groups were0.47±0.12 vs 0.42±0.17 (P=0.302), at the second monthmonitoring: 0.58±0.07 vs 0.42±0.16, for the intervention group(P<0.001). The mothers’ index (percentage of the children underfive attendance and mothers who brought KMS at weighingsession), however, did not significantly change.Conclusion Total quality management increased the generalperformance of Posyandus, but the program could not influencethe mothers’ index.

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