A Select Bibliography for Teaching Continuous Improvement**In this bibliography, the term continuous improvement is used to encompass the concepts of continuous quality improvement (CQI) and total quality management (TQM). in the Health Professions

1996 ◽  
Vol 22 (3) ◽  
pp. 234-236
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Continuous Quality Improvement ◽  
Health Professions ◽  
Total Quality ◽  
Continuous Quality ◽  
Select Bibliography

scholarly journals TQM: The Quality Imperative

1991 ◽  
Author(s):  
William Smitley ◽  
Teri Yanovitch
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Quality Improvement ◽  
Successful Implementation ◽  
Senior Executive ◽  
Total Quality ◽  
Continuous Quality ◽  
Tools And Techniques

A wide variety of methods, tools, and techniques currently exist to assist companies enhance quality. However, many of them do not bring about substantiative improvement. The reasons are varied but usually begin with a lack of senior executive commitment and leadership. This paper explores the concepts and actions that are needed to change the culture of an organization to one of continuous quality improvement. It provides the outline for successful implementation of Total Quality Management (TQM) in any corporation. Paper published with permission.

The Presence of Total Quality Management and Continuous Quality Improvement Processes in California Public Health Clinics

1997 ◽  
Vol 3 (3) ◽  
pp. 57-60 ◽  
Author(s):  
F. Douglas Scutchfield ◽  
María Luisa Zúñiga de Nuncio ◽  
Ruth A. Bush ◽  
Sara Handelman Fainstein ◽  
Maria Alena LaRocco ◽  
...  
Keyword(s):  
Public Health ◽  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Quality Improvement ◽  
Total Quality ◽  
Continuous Quality ◽  
Health Clinics ◽  
Public Health Clinics

Role of Organizational Culture in Quality Management

2018 ◽  
pp. 324-350
Author(s):  
Sushma Nayak ◽  
Abhishek Behl
Keyword(s):  
Organizational Culture ◽  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Quality Improvement ◽  
Total Quality ◽  
Continuous Quality ◽  
Business Excellence ◽  
The Way

In this intensely competitive world, an organization can survive in business only as long as it is consistently able to deliver quality products and services. The impulse for higher quality has brought about far-reaching changes in the way business is conducted. Likewise, studies in recent years are attempting to establish the interrelationship between organizational culture and total quality management. An organization is likely to attain a set of core managerial standards, norms, and practices that distinctively identifies the way it runs business; such standards give rise to a culture that may confer the organization a persistent competitive advantage, particularly if it is nifty, atypical, and imperfectly replicable. The present study explores the case of Bhagini Nivedita Sahakari Bank Ltd., Pune, functioning in the state of Maharashtra in India. The bank serves as a classic example of business excellence through continuous quality improvement; it has a unique organizational culture realized by the adoption of a customer-centric business model.

Total Quality Management—Excellence—Deming Management Method

2017 ◽  
pp. 83-95
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Continuous Quality Improvement ◽  
Employee Empowerment ◽  
Total Quality ◽  
Student Orientation ◽  
Continuous Quality ◽  
Management Method

Higher Education Institutions worldwide, in order to enhance product and service quality and boost customer satisfaction, are replacing conventional management methods and systems with Total Quality Management (TQM). Higher education managers need to cultivate and sustain a quality culture within their institution emphasizing the following elements: (a) quality leadership, (b) student orientation, (c) employee empowerment, (d) teamwork, and (e) continuous quality improvement. Deming, furthermore, pointed out that the necessity of top management involvement, attention to the customers' needs, and the participation of all staff in the process of continuous improvement, were fundamental keys to corporate success. Chapter three presents a brief overview of the Deming Management Theory, the elements of a Quality and Excellence Culture and the theory of Total Quality Management, in order to help the reader understand why Deming and TQM have gained such popularity in the management community.

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