The mediating role of engagement and burnout in the relationship between employees' emotion regulation strategies and customer outcomes

2012 ◽  
Vol 21 (1) ◽  
pp. 150-168 ◽  
Author(s):  
Dana Yagil
Keyword(s):  
Emotion Regulation ◽  
Emotion Regulation Strategies ◽  
Mediating Role ◽  
Regulation Strategies ◽  
The Relationship ◽  
Customer Outcomes

scholarly journals Mediating Role of Cognitive Emotion Regulation Strategies on the Relationship Between Attachment Styles and Alexithymia

2014 ◽  
Vol 10 (2) ◽  
pp. 352-362 ◽  
Author(s):  
Mohammad Ali Besharat ◽  
Vahideh Shahidi
Keyword(s):  
Emotion Regulation ◽  
Attachment Style ◽  
Undergraduate Students ◽  
Attachment Styles ◽  
Emotion Regulation Strategies ◽  
Cognitive Emotion Regulation ◽  
Mediating Role ◽  
Regulation Strategies ◽  
The Relationship

The main objective of the present study was to investigate the mediating role of cognitive emotion regulation strategies on the relationship between attachment styles and alexithymia. Five hundred and thirty six undergraduate students (282 girls, 254 boys) from public universities in Tehran participated in this study. Participants were asked to complete the Adult Attachment Inventory (AAI), the Farsi version of the Toronto Alexithymia Scale (FTAS-20), and Cognitive Emotion Regulation Questionnaire (CERQ). The results illustrated a significant negative correlation between secure attachment style and alexithymia. Moreover, the results revealed a significant positive correlation between avoidant and ambivalent attachment styles with alexithymia. Regression analysis showed that both adaptive and maladaptive cognitive emotion regulation strategies, have a mediating role on the relationship between attachment styles and alexithymia. Secure and insecure attachment styles predicted changes in alexithymia through adaptive and maladaptive cognitive emotion regulation strategies in opposite directions. Based on these findings, it can be concluded that the mediating role of cognitive emotion regulation strategies on the relationship between attachment styles and alexithymia is partial.

scholarly journals Emotional Regulation and Depression: A Potential Mediator between Heart and Mind

2014 ◽  
Vol 2014 ◽  
pp. 1-10 ◽  
Author(s):  
Angelo Compare ◽  
Cristina Zarbo ◽  
Edo Shonin ◽  
William Van Gordon ◽  
Chiara Marconi
Keyword(s):  
Emotion Regulation ◽  
Emotional Regulation ◽  
Emotion Suppression ◽  
Emotion Focused Therapy ◽  
Mediating Role ◽  
Physical Disorders ◽  
Regulation Strategies ◽  
Heart And Mind ◽  
The Relationship

A narrative review of the major evidence concerning the relationship between emotional regulation and depression was conducted. The literature demonstrates a mediating role of emotional regulation in the development of depression and physical illness. Literature suggests in fact that the employment of adaptive emotional regulation strategies (e.g., reappraisal) causes a reduction of stress-elicited emotions leading to physical disorders. Conversely, dysfunctional emotional regulation strategies and, in particular, rumination and emotion suppression appear to be influential in the pathogenesis of depression and physiological disease. More specifically, the evidence suggests that depression and rumination affect both cognitive (e.g., impaired ability to process negative information) and neurobiological mechanisms (e.g., hypothalamic pituitary adrenal axis overactivation and higher rates of cortisol production). Understanding the factors that govern the variety of health outcomes that different people experience following exposure to stress has important implications for the development of effective emotion-regulation interventional approaches (e.g., mindfulness-based therapy, emotion-focused therapy, and emotion regulation therapy).

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