An internal customer service quality data envelopment analysis model for bank branches
1997 ◽
Vol 17
(8)
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pp. 780-789
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2018 ◽
Vol 170
◽
pp. 773-788
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2021 ◽
Vol 12
(2)
◽
pp. 422-438
2005 ◽
Vol 7
(2)
◽
pp. 174
◽
2018 ◽
Vol 199
◽
pp. 643-650
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2010 ◽
Vol 35
(5)
◽
pp. 1039-1062
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2010 ◽
Vol 34
(4)
◽
pp. 221-232
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