scholarly journals A comparison of online and postal data collection methods in marketing research

2003 ◽  
Vol 21 (2) ◽  
pp. 85-95 ◽  
Author(s):  
Heath McDonald ◽  
Stewart Adam
2021 ◽  
Vol 16 (1) ◽  
pp. 147-161
Author(s):  
Chandra Mandal Pratap

Abstract Companies cannot take decisions without the availability of proper information. So, marketers need to have the latest information about the target market. Marketers achieve this by collecting information based on traditional data collection methods and online marketing research. The study discusses the various aspects of conducting online marketing research, role of the internet in online marketing research, strategies followed by companies for online marketing research, the ways in which companies communicate and act on the information generated from the research, and the advantages and the disadvantages of conducting online marketing research. The study suggests that companies should conduct online marketing research not only to collect information about customers but also to utilize the insights generated to formulate better strategies and to develop better relationships with customers.


1998 ◽  
Author(s):  
J. L. Mitchell ◽  
Winston Bennett ◽  
J. J. Weissmuller ◽  
R. L. Gosc ◽  
Patricia Waldroop ◽  
...  

2011 ◽  
Author(s):  
Arne Weigold ◽  
Ingrid K. Weigold ◽  
Elizabeth J. Russell ◽  
John Shook ◽  
Sara N. Natera ◽  
...  

2021 ◽  
Vol 124 ◽  
pp. 103538
Author(s):  
Yantao Yu ◽  
Waleed Umer ◽  
Xincong Yang ◽  
Maxwell Fordjour Antwi-Afari

2008 ◽  
Vol 8 (4) ◽  
pp. 255-260 ◽  
Author(s):  
Jeongeun Kim ◽  
Howard Dubowitz ◽  
Elizabeth Hudson-Martin ◽  
Wendy Lane

2020 ◽  
Vol 8 (3) ◽  
pp. 199
Author(s):  
Poppy Alvianolita Sanistasya

This study aims to determine: (1) the effect of service quality on customer loyalty; (2) the effect of service quality on customer loyalty; (3) the effect of satisfaction on customer loyalty. The type of research (explanatory effect). Samples of 110 respondents of savings accounts in BRI branch Samarinda. This study uses survey methode and data collection methods using questionnaires. Analysis of data used path analysis. Results of the path analysis can be seen that: (1) service quality variable have a significant effect on customer satisfaction variable; (2) service quality variable have a significant influence on customer loyalty variable; (3) customer satisfaction variable do not have a significant effect on customer loyalty variable.


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