Knowledge management practices in facilities organisations: a case study

2008 ◽  
Vol 6 (1) ◽  
pp. 5-22 ◽  
Author(s):  
Chaminda Pathirage ◽  
Richard Haigh ◽  
Dilanthi Amaratunga ◽  
David Baldry
Author(s):  
Izaskun Alvarez ◽  
Ernesto Cilleruelo ◽  
Ibon Zamanillo ◽  
Enara Zarrabeitia

Author(s):  
Minwir Al-Shammari

This chapter seeks to develop a model for understanding Knowledge Management (KM) practice in an Arab socio-economic context. To achieve the objectives of the study, a conceptual KM model was proposed and described; it was then illustrated using a case study. The chapter adopts a case study approach as a powerful source of understanding the KM specificities. Twelve interviews were conducted with executives of a telecommunications company, and then were systemically analyzed. Based on the findings of the study, a profile of KM in an Arab country is developed as well as a holistic and integrative KM model. The final model concludes with a proposed a three-layer KM model. The first layer includes KM drivers (market liberalization, technological advancements, and customers’ preferences); the second includes KM processes (knowledge strategizing, sourcing, composing, sharing, and using), whereas the third layer includes KM enablers (KM buying behavior, convergence of business and technology, source-data quality, project championship, process-based structure, and sharing culture). However, the proposed model requires further testing through conducting more case studies to be able to capture the best practice of KM in this important region.


2019 ◽  
Vol 33 (1) ◽  
pp. 166-178 ◽  
Author(s):  
Parijat Upadhyay ◽  
Manas Paul

Purpose The purpose of this paper is to provide a framework to understand and reflect upon issues, which can help in producing better industry-ready students graduating from business schools. Design/methodology/approach The paper examines research conducted in the area of knowledge management (KM) and proposes a conceptual framework that can be used by academic institutions to engage students and prepare them for industry needs so that they are better industry-ready graduates. A case study based approach has been adopted in this study. Findings In line with the literature-based analysis, a framework for better industry ready students has been proposed, illustrating the linkage between KM, learning from organization-based projects, industry feedback and inputs from international accreditation bodies in higher education. Originality/value This paper has provided a comprehensive framework that contributes to the understanding and refining the academic processes in a business school setting with the help of learning from academic KM process. Such a framework has not been previously developed by previous researchers.


2020 ◽  
Vol 5 ◽  
pp. 38-48
Author(s):  
Devendra Adhikari

Unemployed youths in Nepal have been receiving vocational training through different projects with the support of international donor communities. Many of these projects simply meet their objectives by fulfilling the quotas of the training participants. There are some TVET projects in Nepal, which do not have priorities in sharing the learning and good practices that were gained during their implementation period due to the lack of Knowledge Management (KM) and disseminating mechanism. The purposes of this article are (i) to disseminate some activities and learnings gained by a Technical Education and Vocational Training (TVET) Project in Nepal which trained nearly 3000 youths from 2012-2016, and (ii) tracing out the importance of the KM practices in every TVET projects. This is a case study research in which secondary information such as the review of the project documents and the reflections of the author as a practitioner-scholar have been used as data. The findings of this research reveal that every TVET project in Nepal has gathered vast sources of knowledge and data. These learning will be beneficial to other forthcoming projects of similar nature. If these data and knowledge are shared among other TEVT project's, then huge financial resources of the state will also be saved. This research article could help us to consider about the importance of KM system in TVET projects.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Carmela Annosi ◽  
Elena Casprini ◽  
Antonella Martini ◽  
Jessica Geovana Ramón Torres

Purpose Drawing from the knowledge-based view of the firm, this paper aims to explore the knowledge management practices that the acquirer uses to exploit its knowledge creating conditions for the exploitation of the target’s knowledge and to explore its knowledge by realizing routines for the integration of new knowledge within the target. Design/methodology/approach This paper presents an in-depth case study analysis based on the acquisition of a Dutch food service organization by an Italian company operating in the same sector. Findings The case study analysis reveals four mechanisms for knowledge integration, two aimed at exploiting the acquirer’s knowledge, and two aimed at exploring the acquirer’s knowledge. Originality/value This paper unveils that it is the interlinkage among organizational, human and technological factors, at multiple layers of the target, which allows the knowledge integration within the post-acquisition process.


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