Developing a hard skin
Purpose of this paper This paper aims to review the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings An English soccer team manager – known for his colorful language and slightly off-kilter views – once described his team as having great “bouncebackability”. He was describing how, at an important stage of the season, they were able to come back from a defeat to win games. This word is now included in several dictionaries, but at the time it was a completely new word. It was effective because it was instantly understandable and therefore had meaning, even though nobody had heard it before. Practical implications Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. What is original/value of paper? The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.