Enhancing crisis management through strategic silence
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Organizations can use strategic silence as a means of alleviating any damaging consequences from a crisis. Of the different purposes silence can serve, delaying the firm’s response is likely to be the most beneficial. This silence type enables the company to enjoy more control of the situation and determine when and how the silence should eventually be broken. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.