Standardization Frameworks in Services Offshoring: The Relationship between Process Implementation Thoroughness, Task Complexity, and Performance Improvement

Author(s):  
Bryon Balint
2021 ◽  
pp. 105960112110169
Author(s):  
Christopher W. Wiese ◽  
C. Shawn Burke ◽  
Yichen Tang ◽  
Claudia Hernandez ◽  
Ryan Howell

Under what conditions do team learning behaviors best predict team performance? The current meta-analytic efforts synthesize results from 113 effect sizes and 7758 teams to investigate how different conceptualizations (fundamental, intrateam, and interteam), team characteristics (team size and team familiarity), task characteristics (interdependence, complexity, and type), and methodological characteristics (students vs. nonstudents and measurement choice) affect the relationship between team learning behaviors and team performance. Our results suggest that while different conceptualizations of team learning behaviors independently predict performance, only intrateam learning behaviors uniquely predict performance. A more in-depth investigation into the moderating conditions contradicts the familiar adage of “it depends.” The strength of the relationship between intrateam learning behaviors and team performance did not depend on team familiarity, task complexity, or sample type. However, our results suggested this relationship was stronger in larger teams, teams with moderate task interdependence, teams performing project/action tasks, and studies that use measures that capture a wider breadth of the team learning behavior construct space. These efforts suggest that common boundary conditions do not moderate this relationship. Scholars can leverage these results to develop more comprehensive theories addressing the different conceptualizations of team learning behaviors as well as providing clarity on the scenarios where team learning behaviors are most needed. Further, practitioners can use our results to develop more guided team-based policies that can overcome some of the challenges of forming and developing learning teams.


2021 ◽  
Vol 8 (2) ◽  
pp. 67
Author(s):  
Aulia Azzardina

This study investigates the relationship between motivation and task complexity on performance. Monetary incentives are involved in this study as a moderating variable. The motivation examined in this research is intrinsic and extrinsic motivation. A 2x2 quasi-experiment has been conducted and involving 66 university students. Two and three-way ANOVA are used for hypothetical testing. The result shows that individuals with intrinsic motivation have shown better performance than those with extrinsic motivation. After individuals have faced more complex tasks, they achieved lower scores than those who faced less complex tasks. Prior studies suggested that motivation could be destructed by monetary incentives. However, there is no interaction proof when moderating variable is involved. The relationship between motivation and performance is not influenced by monetary incentives. In line with it, the relationship between task complexity and performance is also not strengthened or weakened by the given monetary incentives information. Thus, monetary incentives failed to influence the relationship between motivation, task complexity and performance.


Author(s):  
Sang Cheol Park ◽  
Gee-Woo Bock ◽  
Won Jun Lee ◽  
Cheng Zhang

This chapter addresses the theoretically neglected question of how the internal and external diffusion of inter-organizational systems (IOS) impacts firms' performance improvement. The proposed model posits that organizational and relational resources affect both internal and external diffusion. In turn, they influence performance improvement. This study collected data from 187 managers in Korean and Chinese firms. It tested its research model by using partial least squares (PLS). According to the findings, two types of IOS diffusion (i.e., internal and external) mediated the relationship between organizational/relational resources and performance improvement in the supply chain context. The study also found that Korean firms were likely to externally diffuse IOS toward their business partners. Chinese firms would tend to internally diffuse IOS by deploying IOS from their partners.


1988 ◽  
Vol 2 (1) ◽  
pp. 13-27 ◽  
Author(s):  
Vicki Ebbeck ◽  
Maureen R. Weiss

Two issues regarding the arousal-performance relationship in sport were addressed in this study: the relationship between task complexity, optimal arousal, and maximal performance, and the appropriateness of using various measures of performance. Data were collected from high school athletes (n=51) across four track and field meets. State anxiety was obtained prior to each performance and three performance measures were obtained (event results, and quality of performance evaluated by the athlete and by the coach). Results indicated that the three performance measures were not equally related to A-state, suggesting that the relationship between arousal and performance results in a different description depending upon the performance measure that is used. Furthermore, degree of task complexity could not be distinguished across various track and field events. When individual events were used to examine the arousal-performance/task complexity relationship, results revealed that level of A-state needed for maximal performance could not be differentiated for specific events, nor could it be determined for above average, average, or below average performances on any one event.


2007 ◽  
Vol 38 (4) ◽  
pp. 350 ◽  
Author(s):  
Wen Hsien Tsai ◽  
Yi Wen Fan ◽  
Jun Der Leu ◽  
Li Wen Chou ◽  
Ching Chien Yang

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