Capability Ontology in Adaptable Service System Framework

2010 ◽  
Author(s):  
Patcharee Thongtra ◽  
Finn Arve Aagesen
Keyword(s):  
Service System ◽  
System Framework

Co-creating Value in People’s Interactions with Cognitive Assistants: A Service-System View

2018 ◽  
Vol 4 (2) ◽  
pp. 255-272 ◽  
Author(s):  
Md Abul Kalam Siddike ◽  
Youji Kohda
Keyword(s):  
Artificial Intelligence ◽  
Qualitative Research ◽  
Service System ◽  
Data Driven ◽  
Task Management ◽  
System Framework ◽  
Autonomous Agency ◽  
Cas A ◽  
Data Driven Decisions ◽  
Enhanced Learning

Purpose—The main purpose of this study was to develop a service-system framework in which people interact with cognitive assistants (CAs) for co-creation of value, such as enhanced communication and better task management. Methodology—Qualitative research was undertaken to deeply investigate and explore the value co-created through people’s interactions with CAs. A total of 32 interviews were conducted in three phases. The interview data were analysed using MAXQDA 12. Results—The results of this study indicate that most of the users use Apple’s Siri, Amazon Eco or Google Home as their CAs and that people’s interactions with CAs are influenced by their trust in and relative advantages of using CAs. The results also indicate that a diversity of value, such as enhanced communication, better task management, enhanced information retrieval, enhanced learning and better data-driven decisions, is co-created through interactions between people and CAs. Implications—We developed a service-system framework in which CAs are considered as actors and introduced the concept of ‘autonomous agency’ for controlling and coordinating people’s interactions with CAs. Originality—This is the first study on the value co-creation from people’s interactions with CAs (artificial-intelligence-based systems) by proposing a service-system framework in which CAs are considered as actors.

scholarly journals Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation

2020 ◽  
Vol 08 (05) ◽  
pp. 2162-2177
Author(s):  
Ghazala Yasmeen ◽  
Yasir Rashid ◽  
Yunkai Zhai ◽  
Abdul Rashid Kausar ◽  
Asif Jabbar ◽  
...  
Keyword(s):  
Service System ◽  
System Framework ◽  
For Profit ◽  
Not For Profit

Toward Deep-Decarbonization: an Energy-Service System Framework

2017 ◽  
Vol 4 (4) ◽  
pp. 181-190 ◽  
Author(s):  
Christopher Blackburn ◽  
Anthony Harding ◽  
Juan Moreno-Cruz
Keyword(s):  
Service System ◽  
System Framework ◽  
Energy Service

Development of a Foreign Geological Literature Integration Service System

2014 ◽  
Vol 696 ◽  
pp. 177-182
Author(s):  
Peng Lv
Keyword(s):  
Service System ◽  
Mineral Resources ◽  
Information Services ◽  
Professional Services ◽  
System Framework ◽  
Literature Information ◽  
Network Information ◽  
Database Technology ◽  
Analysis System ◽  
Integration Service

Mineral resources development overseas needs foreign geological literature, this paper carried out a research on the construction of a foreign geological literature integration service system, and discuss the system framework, functional analysis, system implementation in detail. The target of foreign geological literature integration service system is to establish a database and carry out information services through the collection and collation of foreign geological literature information and foreign hot topic in the field of geology and mineral information. The system utilizes database technology, geographic information systems technology, data mining techniques and other network information technology, to achieve the integration of resources, professional services and management of geological library.

Research on Multimedia Active Service System of City Sports Park

2014 ◽  
Vol 926-930 ◽  
pp. 2390-2393
Author(s):  
Yan Xia Gao ◽  
Ke Lian Gao ◽  
Xiao Shuang Wang
Keyword(s):  
Service Quality ◽  
Service System ◽  
Design Procedure ◽  
Agent Technology ◽  
System Framework ◽  
Management Level ◽  
Active Service ◽  
Agent Design ◽  
Multi Agent

For reinforcing city sports park informatization management level and the society service quality of sports park, this paper researches combined multi-agent technology, and structures multimedia active service system framework of city sports park. It has elaborated functions of every feature and workflow of the system, and put forward Agent design procedure based on JADE. Whats more, it also adopts FIPAACl linguistic norms between Agents communication and puts forward some realized advice which makes the information based on the fundamental of Agent.

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