Program Assessment in Technical Communication: A Work in Progress

Author(s):  
Marj Davis ◽  
Susan Codone
2002 ◽  
Vol 32 (4) ◽  
pp. 307-336 ◽  
Author(s):  
Brenton Faber ◽  
Linn Bekins ◽  
Bill Karis

Assessment continues to be an important issue for technical communicators in both practitioner and academic contexts. In this article, we investigate methods of program assessment used by corporate learning sites and we profile value add methods as a new way to both construct and evaluate academic programs in technical communication. Our goal is to introduce value added assessment methods as one way to supplement and expand current methods of program assessment. The article initially reviews Return on Investment (ROI) indicators as a widely used model for assessing programs. However, we are critical of these indicators, suggesting that they are biased against technical communication in both practitioner and academic contexts. The article then examines and critiques assessment methods from corporate training environments. These include methods employed by corporate universities and value added process-based assessment methods. The second half of the article profiles value added methods by applying them in a brief assessment of a technical communications certificate program. We conclude that while the program uses ROI indicators as a marketing device, the value the program brings and adds to its university is the “portal” it creates for university and business community collaboration. This value cannot be fully demonstrated solely through the use of ROI indicators. The article then discusses the kinds of programmatic negotiations value added processes require within university contexts that may impose non-value added activities on departments and programs. The article concludes by critically examining the appropriateness of corporate assessment methods for academic contexts.


1976 ◽  
Vol 32 ◽  
pp. 109-116 ◽  
Author(s):  
S. Vauclair

This paper gives the first results of a work in progress, in collaboration with G. Michaud and G. Vauclair. It is a first attempt to compute the effects of meridional circulation and turbulence on diffusion processes in stellar envelopes. Computations have been made for a 2 Mʘstar, which lies in the Am - δ Scuti region of the HR diagram.Let us recall that in Am stars diffusion cannot occur between the two outer convection zones, contrary to what was assumed by Watson (1970, 1971) and Smith (1971), since they are linked by overshooting (Latour, 1972; Toomre et al., 1975). But diffusion may occur at the bottom of the second convection zone. According to Vauclair et al. (1974), the second convection zone, due to He II ionization, disappears after a time equal to the helium diffusion time, and then diffusion may happen at the bottom of the first convection zone, so that the arguments by Watson and Smith are preserved.


2007 ◽  
Vol 38 (3) ◽  
pp. 1-92
Author(s):  
CHRISTINE KILGORE
Keyword(s):  

2007 ◽  
Vol 40 (7) ◽  
pp. 16-17
Author(s):  
CHRISTINE KILGORE
Keyword(s):  

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