Negotiation in information systems action research

Author(s):  
N.F. Kock ◽  
R.J. McQueen ◽  
M. Baker ◽  
A. Rouse
2009 ◽  
Vol 23 (1) ◽  
pp. 57-67 ◽  
Author(s):  
Timo Hartmann ◽  
Martin Fischer ◽  
John Haymaker

Author(s):  
Göran Goldkuhl ◽  
Par J. Agerfalk

There are many attempts to explain success and failure in information systems. Many of these refer to a purported socio-technical gap. In this paper we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the “social” and “technical” constructs but also other generic ones, namely “instrumental”, “semiotic” and “pragmatic”. We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach.


1996 ◽  
Vol 11 (3) ◽  
pp. 235-246 ◽  
Author(s):  
Richard L. Baskerville ◽  
A. Trevor Wood-Harper

This paper reviews the origins, techniques and roles associated with action research into information systems (IS). Many consider the approach to be the paragon of post-positivist research methods, yet it has a cloudy history among the social sciences. The paper summarizes the rigorous approach to action research and suggests certain domains of ideal use (such as systems development methodology). For those faced with conducting, reviewing or examining action research, the paper discusses various problems, opportunities and strategies.


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