Prosocial Values and Performance Management Theory: Linking Perceived Social Impact and Performance Information Use

Governance ◽  
2012 ◽  
Vol 25 (3) ◽  
pp. 463-483 ◽  
Author(s):  
DONALD P. MOYNIHAN ◽  
SANJAY K. PANDEY ◽  
BRADLEY E. WRIGHT

The field of performance management is premised on the centrality of measurement and performance information use in everyday decision making and practice. Information is managed through the use of information systems, but research shows that implementing these technological systems is not enough. This research responds to recent calls for a better understanding of performance information use and the role of dialogue among stakeholders in promoting learning and system change. Through case analysis and qualitative modeling, it proposes the concept of performance information artifacts, and the need for effective boundary spanners to promote effective learning and knowledge sharing in performance dialogue.


Author(s):  
Luis Felipe Luna-Reyes ◽  
Natalie Helbig ◽  
Xiaoyi Yerden

The field of performance management is premised on the centrality of measurement and performance information use in everyday decision making and practice. Information is managed through the use of information systems, but research shows that implementing these technological systems is not enough. This research responds to recent calls for a better understanding of performance information use and the role of dialogue among stakeholders in promoting learning and system change. Through case analysis and qualitative modeling, it proposes the concept of performance information artifacts, and the need for effective boundary spanners to promote effective learning and knowledge sharing in performance dialogue.


2015 ◽  
Vol 8 (2) ◽  
pp. 23-48
Author(s):  
György Hajnal ◽  
Márton Ugrósdy

Abstract Performance information and performance management are usually seen as tools to promote the efficiency and effectiveness of different public-policy programs. Performance management is a hot topic in the post-NPM discourse, however most of the debate is centered on the Western European and Anglo-Saxon models of measurement and evaluation of public services. This paper examines how a Central European country with a strong Rechtsstaat tradition can adapt to the use of performance management, and what patterns we can identify in the actual manifestations of measurement and use of data. The authors argue that even though performance management is not known in Hungary as per defined in the academic literature, there are signs on the ground that PM ideology and actual use are gaining traction in every field of public services, both in central and local governments.


2018 ◽  
Vol 200 ◽  
pp. 00022
Author(s):  
Âta Ghalem ◽  
Chafik Okar ◽  
Razane Chroqui ◽  
El Alami Semma

According to Ferreira and Otley (2009) contextual factors and organizational culture are considered as variable factors that have a significant impact on the performance management system framework, which comprises 12 questions/issues. The intention of this work is to define how organizational culture influences the question/issue of performance information use, through the example of Air Traffic Management (ATM). In fact, based on Schein’s model we determine how two of the levels of organizational culture influence the performance information use within the Moroccan ATM system.


2015 ◽  
Vol 30 (2) ◽  
pp. 23-45
Author(s):  
Lee Kwang Hee ◽  
Lee Seog Min

This study aims to identify types of information use in South Korea's performance management system and the level of credibility accorded to these types of information use, along with the factors that affect them. The results show that use of performance measures is passive rather than instrumental and conceptual, while credibility accorded the system is low, and that the main factors that influence the system's use and credibility are leadership commitment and usefulness of information. These findings suggest that the current performance management system in Korea is not being well used and that a change is in order. In particular, external factors, such as reform of the U.S. system, might act as key drivers for change in the near future.


2020 ◽  
Vol 98 (1) ◽  
pp. 14-28 ◽  
Author(s):  
Bert George ◽  
Martin Baekgaard ◽  
Adelien Decramer ◽  
Mieke Audenaert ◽  
Stijn Goeminne

Author(s):  
Eunjin HWANG

This article explores the relationship between performance information use for different functions based on two of Moynihan’s analyses and a managerial perspective, utilizing passive and purposeful use. The results of this study suggest that both accountability and managers’ proximity to the performance system exert strong influence on the use of performance information in the public sector. In terms of organizational factors, data quality and meaningful measures are associated with performance information use. On the other hand, external attention has no effect on performance information use regardless of the types of performance information.


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