Towards formalised end-user participation in information systems development process

Author(s):  
Samuli Pekkola ◽  
Niina Kaarilahti ◽  
Pasi Pohjola
1994 ◽  
Vol 9 (3) ◽  
pp. 185-201 ◽  
Author(s):  
Kweku Ewusi-Mensah ◽  
Zbigniew H. Przasnyski

The study identified several factors as contributing to the abandonment of IS development projects. Organizational-related issues which ranged from senior management involvement to end-user participation in the project development process were the most widespread and dominant of the factors. Organizational issues were also found to influence factors dealing primarily with economic and technological matters in project development.


Author(s):  
David Avison ◽  
Trevor Wood-Harper

Multiview is a framework to support the information systems development process. It was formulated originally in 1985, but has been developed and changed since that time. It was originally defined to take into account the human and organisational aspects of information systems development, as the alternative methodologies of the time–and most since that time–took a very technology-oriented approach. Furthermore, it is a contingency approach, and again this compares with the alternative bureaucratic and prescriptive methodologies. In this chapter, we describe the history of Multiview, and we reflect on the experiences of using it in action in many organisations.


Author(s):  
Angus G. Yu

The iterative and incremental development (IID) approach is widely adopted in information systems development (ISD) projects. While the IID approach has played an important role the management of many ISD projects, some of the key techniques have not received critical appraisal from the academic community. This paper aims to fill the gap and examines three such techniques through a case study. First of all, the gap between the theory of user participation and the reality of user’s lack of real influence on design and development is explored. The author proposes the concept of “participatory capture” to explain the side effect of user participation. Secondly, the assumption that evolutionary prototyping converges to a successful design is questioned. Thirdly, the side effect of the timeboxing technique is considered. The paper suggests that the IID approach represents the learning approach as categorized in Pich et al. (2002) and it might be ineffective in dealing with the significant uncertainties in ISD projects.


1997 ◽  
Vol 12 (2) ◽  
pp. 99-106 ◽  
Author(s):  
Angøle L. M. Cavaye

There is an increasing interest in and demand for information systems that transcend organizational and national boundaries – transnational information systems. The interorganizational and international nature of these systems introduces development difficulties. Transnational information systems are developed on an ad hoe basis; there are currently no set tools and guidelines to aid their development. This paper addresses transnational information systems development using case research to raise issues concerning the transnational information systems development process and to discuss actual development difficulties and their solutions.


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