A Model of Consumer Perception and Behavioral Intention for AI Service

Author(s):  
Shu-Mei Wang ◽  
Yu-Kai Huang ◽  
Chi-Cheng Wang
2021 ◽  
Vol 8 (S1-Feb) ◽  
pp. 191-199
Author(s):  
Vannala Lavanya ◽  
Mohammed Yousuf ◽  
Raja Sankaran

Purpose: The purpose of the study was to examine the factors influencing the adoption of m-banking in India. For this study, four factors,namely, Perceived Usefulness, Perceived Ease of Use, Habit andTrustwere used to determine the consumer perception ofm-bankingadoption in India.Methodology/Approach: An online survey was conducted to collect data from 113 consumers using m-banking in India. IBM SPSS was used to test the conceptual model and to validate and statistically analyze the results.Findings: The factors Perceived Usefulness and Trust were found to be significant on Behavioral Intention, whereas Perceived Ease of Use and Habit was found to be not significant.Implications: Banking and Financial organization can use the results from the study to strategize and to attract consumers to adopt m-banking in India.


2011 ◽  
Author(s):  
Pilar Carrera-Levillain ◽  
Amparo Caballero ◽  
Dolores Munoz ◽  
Luis Oceja
Keyword(s):  

2014 ◽  
Author(s):  
Valarie A. Zeithaml ◽  
Leonard L. Berry ◽  
A. Parasuram
Keyword(s):  

2018 ◽  
Vol 27 (2) ◽  
Author(s):  
Anthony Pizzo ◽  
Bradley Baker ◽  
Sangwon Na ◽  
Mi Ae Lee ◽  
Doohan Kim ◽  
...  

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