Distant Assist Cursor (DAC): Designing an Augmented Reality System to Facilitate Remote Collaboration for Novice Users

2021 ◽  
Author(s):  
Cedric Kervegant ◽  
Julien Castet ◽  
Juliette Vauchez ◽  
Charles Bailly
Author(s):  
Thomas Ludwig ◽  
Oliver Stickel ◽  
Peter Tolmie ◽  
Malte Sellmer

Abstract10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.


Sensors ◽  
2021 ◽  
Vol 21 (9) ◽  
pp. 3061
Author(s):  
Alice Lo Valvo ◽  
Daniele Croce ◽  
Domenico Garlisi ◽  
Fabrizio Giuliano ◽  
Laura Giarré ◽  
...  

In recent years, we have assisted with an impressive advance in augmented reality systems and computer vision algorithms, based on image processing and artificial intelligence. Thanks to these technologies, mainstream smartphones are able to estimate their own motion in 3D space with high accuracy. In this paper, we exploit such technologies to support the autonomous mobility of people with visual disabilities, identifying pre-defined virtual paths and providing context information, reducing the distance between the digital and real worlds. In particular, we present ARIANNA+, an extension of ARIANNA, a system explicitly designed for visually impaired people for indoor and outdoor localization and navigation. While ARIANNA is based on the assumption that landmarks, such as QR codes, and physical paths (composed of colored tapes, painted lines, or tactile pavings) are deployed in the environment and recognized by the camera of a common smartphone, ARIANNA+ eliminates the need for any physical support thanks to the ARKit library, which we exploit to build a completely virtual path. Moreover, ARIANNA+ adds the possibility for the users to have enhanced interactions with the surrounding environment, through convolutional neural networks (CNNs) trained to recognize objects or buildings and enabling the possibility of accessing contents associated with them. By using a common smartphone as a mediation instrument with the environment, ARIANNA+ leverages augmented reality and machine learning for enhancing physical accessibility. The proposed system allows visually impaired people to easily navigate in indoor and outdoor scenarios simply by loading a previously recorded virtual path and providing automatic guidance along the route, through haptic, speech, and sound feedback.


2013 ◽  
Vol 60 (9) ◽  
pp. 2636-2644 ◽  
Author(s):  
Hussam Al-Deen Ashab ◽  
Victoria A. Lessoway ◽  
Siavash Khallaghi ◽  
Alexis Cheng ◽  
Robert Rohling ◽  
...  

2009 ◽  
Vol 5 (4) ◽  
pp. 415-422 ◽  
Author(s):  
Ramesh Thoranaghatte ◽  
Jaime Garcia ◽  
Marco Caversaccio ◽  
Daniel Widmer ◽  
Miguel A. Gonzalez Ballester ◽  
...  

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