Managerial Applications of Judgmental Biases and Heuristics

1986 ◽  
Vol 10 (4) ◽  
pp. 1-20
Author(s):  
V. L. Huber
Author(s):  
Daniel Petersson ◽  
Anders Carlander ◽  
Amelie Gamble ◽  
Tommy Gärling ◽  
Martin Holmen
Keyword(s):  

AJIL Unbound ◽  
2021 ◽  
Vol 115 ◽  
pp. 258-262
Author(s):  
Anne van Aaken

While Articles 31 and 32 of the Vienna Convention on the Law of Treaties (VCLT) prescribe the rules of interpretation for international treaty law as “disciplining rules,” the rules of interpretation themselves are understudied from a cognitive psychology perspective. This is problematic because, as Jerome Frank observed, “judges are incurably human,” like everybody else. I submit that behavioral approaches could provide insights into how biases and heuristics affect the way judges and other interpreters use the VCLT rules.


Urban Studies ◽  
2018 ◽  
Vol 56 (2) ◽  
pp. 452-470 ◽  
Author(s):  
Rodrigo Cardoso ◽  
Evert Meijers ◽  
Maarten van Ham ◽  
Martijn Burger ◽  
Duco de Vos

Despite the many uncertainties of life in cities, promises of economic prosperity, social mobility and happiness have fuelled the imagination of generations of urban migrants in search of a better life. Access to jobs, housing and amenities, and fewer restrictions of personal choices are some of the perceived advantages of cities, characterised here as ‘urban promises’. But while discourses celebrating the triumph of cities became increasingly common, urban rewards are not available everywhere and for everyone. Alongside opportunity, cities offer inequality, conflict and poor living conditions. Their narrative of promise has been persistent across different times and places, but the outcomes and experiences of urban life compare poorly with the overoptimistic expectations of many newcomers. And yet, millions still come and stay regardless of odds, raising the question why we have such positive and persistent expectations about cities. To examine this question, this paper considers the process of urban migration from the perspective of decision-making under uncertainty. It discusses how decisions and evaluations are based on imperfect information and offers a novel contribution by examining how the cognitive biases and heuristics which restrict human rationality shape our responses to urban promises. This approach may allow a better understanding of how people make decisions regarding urban migration, how they perceive their urban experiences and evaluate their life stories. We consider the prospects and limitations of the behavioural approach and discuss how biases favouring narratives of bright urban futures can be exploited by ‘triumphalist’ accounts of cities which neglect their embedded injustices.


2017 ◽  
Vol 35 (1) ◽  
pp. 94-117 ◽  
Author(s):  
Manuel Anglada-Tort ◽  
Daniel Müllensiefen

The repeated recording illusion refers to the phenomenon in which listeners believe to hear different musical stimuli while they are in fact identical. The present paper aims to construct an experimental paradigm to enable the systematic measurement of this phenomenon, investigating potentially related extrinsic and individual difference factors. Participants were told to listen to “different” musical performances of an original piece when in fact they were exposed to the same repeated recording. Each time, the recording was accompanied by a text suggesting a low, medium, or high prestige of the performer. Most participants (75%) believed that they had heard different musical performances. Participants with high levels of neuroticism and openness were significantly more likely to fall for the illusion. While the explicit information presented with the music influenced participants’ ratings significantly, the effect of repeated exposure was only significant in the more familiar music condition. These results suggest that like many other human judgments, evaluations of music also rely on cognitive biases and heuristics that do not depend on the stimuli themselves. The repeated recording illusion can constitute a useful paradigm for investigating nonmusical factors because it allows for the study of their effects while the music remains the same.


2014 ◽  
Vol 1 (1) ◽  
pp. 30-38

We know that our thinking is affected by conflict; this applies to groups and nations as much as to individuals. Mediators are at the sharp end of this phenomenon, and those we work with often find each other’s behaviour at best inexplicable and at worst malicious. This article considers how biases and heuristics (mental shortcuts) can exacerbate disputes. Two cognitive biases in particular can contribute to the growth of conflict: the fundamental attribution error and the self-serving bias. Using a workplace mediation case study the article traces the step-by-step mechanics of conflict in people’s thinking and its tendency to set in motion vicious circles of suspicion and defence. It goes on to provide a critique of bullying and harassment policies before proposing that they begin with a mediation stage in order to combat attribution errors by bringing more data into play.


2003 ◽  
Vol 41 (12) ◽  
pp. 1481-1488 ◽  
Author(s):  
Marisol J Voncken ◽  
Susan M Bögels ◽  
Klaas de Vries

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