Developing Integrated Care Pathways in Mental Health: The Critical Success Factors

Purpose This paper aims to recommend implementation of the knowledge management (KM) strategy for a mental health organisation, an area that has, to date, limited attention in literature based on the factors that influence KM success. Design/methodology/approach A mixed-methods research was conducted to identify the organisational culture, resources, enablers and the influential factors of mental health knowledge management (MHKM). The data were collected in five referral mental hospitals and were analysed using quantitative, qualitative and triangulation methods. Findings The organisational culture has become a great barrier. Forty-three influential factors were identified. Otherwise, based on culture, resources, enablers and strengthen, weakness, opportunities and threaten (SWOT) analysed were adopted to propose ten of the critical success factors and were recommended into an implementation strategy. Research limitations/implications The paper has proven that KM is a new and emerging discipline in Indonesia, especially on mental health care. This will contribute to the governmental policy of KM implementation and enforce the quality of services. Practical implications This result has the potential to leverage interdisciplinary KM research. It supports a mental health organisation in applying KM. Originality/value This study is probably the first to analyse factors that are of influence in an MHKM initiative programme.

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Scotland's national approach to improving mental health services: integrated care pathways as tools for redesign and continuous quality improvement

International Journal of Care Pathways ◽

10.1258/jicp.2010.010014 ◽

2010 ◽

Vol 14 (2) ◽

pp. 57-64 ◽

Cited By ~ 4

Author(s):

Ali El-Ghorr ◽

Rosie Cameron ◽

Mark Fleming ◽

Linda McKechnie ◽

David Thomson ◽

...

Keyword(s):

Mental Health ◽

Quality Improvement ◽

Mental Health Services ◽

Health Services ◽

Integrated Care ◽

Continuous Quality Improvement ◽

Care Pathways ◽

Continuous Quality ◽

Integrated Care Pathways ◽

National Approach

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A Systematic Investigation on Barriers and Critical Success Factors for Clinical Information Systems in Integrated Care Settings

Yearbook of Medical Informatics ◽

10.15265/iy-2015-018 ◽

2015 ◽

Vol 24 (01) ◽

pp. 79-89 ◽

Cited By ~ 7

Author(s):

M. Schweitzer ◽

A. Hoerbst

Keyword(s):

Information Systems ◽

Integrated Care ◽

Critical Success Factors ◽

Success Factors ◽

Healthcare Professionals ◽

Meta Analysis ◽

Clinical Information ◽

Clinical Information Systems ◽

Related Factors ◽

Critical Success

Summary Objectives: Clinical Information Systems (CIS) have ever since the introduction of information technology in healthcare played an important role to support healthcare professionals and the process of treatment. With the rise of the concept of integrated care organizational borders, the sole focus on data aggregation or healthcare professionals as users disappear more and more. The manuscript discusses the concept of CISs and investigates critical success factors for CISs in the context of integrated care and in the course of time. Methods: In order to identify critical success factors and barriers for CISs a systematic literature review was conducted based on the results from PubMed and Cochrane, using MaxQDA. Search results were thereby limited to reviews or meta-analysis. Results: We have found 1919 references of which 40 met the inclusion criteria. The analysis of the manuscripts resulted in a comprehensive list of success factors and barriers related to CISs in integrated care settings. Most barriers were user-related whereas for the success factors an even distribution of organizational, technical and user-related factors was observed. The vast majority of publications was focused on healthcare professionals. Conclusion: It is important to incorporate experiences made/ collected over time, as the problems encountered seem to remain almost unvaried. In order to support further systematic investigations on the topic it is necessary to rethink existing concepts and definitions to realign them with the ideas of integrated care.

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