scholarly journals Learning about stress from building, drilling and flying: a scoping review on team performance and stress in non-medical fields

Author(s):  
Femke S. Dijkstra ◽  
Peter G. Renden ◽  
Martijn Meeter ◽  
Linda J. Schoonmade ◽  
Ralf Krage ◽  
...  

Abstract Background Teamwork is essential in healthcare, but team performance tends to deteriorate in stressful situations. Further development of training and education for healthcare teams requires a more complete understanding of team performance in stressful situations. We wanted to learn from others, by looking beyond the field of medicine, aiming to learn about a) sources of stress, b) effects of stress on team performance and c) concepts on dealing with stress. Methods A scoping literature review was undertaken. The three largest interdisciplinary databases outside of healthcare, Scopus, Web of Science and PsycINFO, were searched for articles published in English between 2008 and 2020. Eligible articles focused on team performance in stressful situations with outcome measures at a team level. Studies were selected, and data were extracted and analysed by at least two researchers. Results In total, 15 articles were included in the review (4 non-comparative, 6 multi- or mixed methods, 5 experimental studies). Three sources of stress were identified: performance pressure, role pressure and time pressure. Potential effects of stress on the team were: a narrow focus on task execution, unclear responsibilities within the team and diminished understanding of the situation. Communication, shared knowledge and situational awareness were identified as potentially helpful team processes. Cross training was suggested as a promising intervention to develop a shared mental model within a team. Conclusion Stress can have a significant impact on team performance. Developing strategies to prevent and manage stress and its impact has the potential to significantly increase performance of teams in stressful situations. Further research into the development and use of team cognition in stress in healthcare teams is needed, in order to be able to integrate this ‘team brain’ in training and education with the specific goal of preparing professionals for team performance in stressful situations.

2019 ◽  
Vol 34 (6) ◽  
pp. 429-442 ◽  
Author(s):  
Manuel London

Purpose Drawing on existing theory, a model is developed to illustrate how the interaction between leaders and followers similarity in narcissism and goal congruence may influence subgroup formation in teams, and how this interaction influences team identification and team performance. Design/methodology/approach The proposed model draws on dominance complementary, similarity attraction, faultline formation and trait activation theories. Findings Leader–follower similarity in narcissism and goal congruence may stimulate subgroup formation, possibly resulting in conformers, conspirators, outsiders and victims, especially when performance pressure on a team is high. Followers who are low in narcissism and share goals with a leader who is narcissistic are likely to become conformers. Followers who are high in narcissism and share goals with a narcissistic leader are likely to become confederates. Followers who do not share goals with a narcissistic leader will be treated by the leader and other members as outsiders if they are high in narcissism, and victimized if they are low in narcissism. In addition, the emergence of these subgroups leads to reduced team identification and lower team performance. Practical implications Higher level managers, coaches and human resource professions can assess and, if necessary, counteract low team identification and performance resulting from the narcissistic personality characteristics of leaders and followers. Originality/value The model addresses how and under what conditions narcissistic leaders and followers may influence subgroup formation and team outcomes.


2020 ◽  
Vol 230 ◽  
pp. 107801
Author(s):  
M. Travis Maynard ◽  
Ellie C. Falcone ◽  
Kenneth J. Petersen ◽  
Brian S. Fugate ◽  
Leff Bonney

2019 ◽  
pp. 147592171988486
Author(s):  
Kemal Davaslioglu ◽  
Bob Pokorny ◽  
Yalin E. Sagduyu ◽  
Henrik Molintas ◽  
Sohraab Soltani ◽  
...  

Teams in action, such as emergency responders and medical personnel, are challenged with environments that are characterized by time pressure, rapidly unfolding events, high information processing demand, and severe consequences of wrong decisions. Such environments in general have adverse effects on team performance. To mitigate this problem and increase the performance and resilience of teams, we developed the Collective Allostatic Load Measures system. Collective Allostatic Load Measures system collects, aggregates, and analyzes multimodal data, and provides recommendation and intervention mechanisms under acute and chronic stressors. The key innovation in Collective Allostatic Load Measures is the integration of multimodal sensing capabilities with accurate algorithms that can process sequential multimodal data from heterogeneous sensors. We built a prototype of Collective Allostatic Load Measures that incorporates the core functionalities that can assess allostatic load at the team level, namely collective allostatic load. Collective Allostatic Load Measures includes a set of commercial off-the-shelf sensors that record an individual’s physiological responses, a speech processing module that can extract the communication patterns of a team, a machine-learning based computational analysis module, a mobile phone app, and a web-based dashboard for visualization. Collective Allostatic Load Measures provides near real-time quantitative measurement of collective allostatic load that is leveraged to improve team performance and resilience by recommending interventions.


2012 ◽  
Vol 40 (3) ◽  
pp. 381-394 ◽  
Author(s):  
Huey-Wen Chou ◽  
Yu-Hsun Lin ◽  
Shyan-Bin Chou

With the growing use of teamwork for strategic decision making in organizations, an understanding of the teamwork dynamics in the strategic decision-making process is critical for both researchers and practitioners. By conceptualizing team cognition in terms of a transactive memory system (TMS) and collective mind, in this study we explored the relationships among TMS, collective mind, and collective efficacy and the impact of these variables on team performance. Longitudinal data collected from 98 undergraduates were analyzed. Neither the TMS–team performance relationship nor the collective mind–team performance relationship was significant. Collective efficacy was found to play a mediating role in such relationships. We concluded that team cognition with collective efficacy is beneficial for understanding teamwork dynamics in strategic decision making.


Author(s):  
Aaron S. Dietz ◽  
Sallie J. Weaver ◽  
Mary Jane Sierra ◽  
Wendy L. Bedwell ◽  
Eduardo Salas ◽  
...  

2018 ◽  
Vol 56 (10) ◽  
pp. 2239-2251 ◽  
Author(s):  
Francesca Grippa ◽  
John Bucuvalas ◽  
Andrea Booth ◽  
Evaline Alessandrini ◽  
Andrea Fronzetti Colladon ◽  
...  

Purpose The purpose of this paper is to explore possible factors impacting team performance in healthcare, by focusing on information exchange within and across hospital’s boundaries. Design/methodology/approach Through a web-survey and group interviews, the authors collected data on the communication networks of 31 members of four interdisciplinary healthcare teams involved in a system redesign initiative within a large US children’s hospital. The authors mapped their internal and external social networks based on management advice, technical support and knowledge dissemination within and across departments, studying interaction patterns that involved more than 700 actors. The authors then compared team performance and social network metrics such as degree, closeness and betweenness centrality, and computed cross ties and constraint levels for each team. Findings The results indicate that highly effective teams were more inwardly focused and less connected to outside members. Moreover, highly recognized teams communicated frequently but, overall, less intensely than the others. Originality/value Mapping knowledge flows and balancing internal focus and outward connectivity of interdisciplinary teams may help healthcare decision makers in their attempt to achieve high value for patients, families and employees.


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