Book reviews of Toward Competition in Local Telephony; Talk is Cheap: The Promise of Regulatory Reform in North American Telecommunications; Wireless: Strategically Liberalizing the Telecommunications Market; Designing Incentive Regulation for the Telecommunications Industry; Telecommunications Competition: The Last Ten Miles

1999 ◽  
Vol 12 (1) ◽  
pp. 75-81
Author(s):  
Benjamin J. Bates
Keyword(s):  
North American ◽  
Regulatory Reform ◽  
Telecommunications Industry ◽  
Incentive Regulation ◽  
Telecommunications Market ◽  
Designing Incentive

Designing Incentive Regulation for the Telecommunications Industry

1999 ◽  
Vol 66 (1) ◽  
pp. 197
Author(s):  
Thomas P. Lyon ◽  
David E. M. Sappington ◽  
Dennis L. Weisman
Keyword(s):  
Telecommunications Industry ◽  
Incentive Regulation ◽  
Designing Incentive

scholarly journals Telecommunications Market Evolution

2017 ◽  
Vol 4 (4) ◽  
pp. ii
Author(s):  
Mark A Gregory
Keyword(s):  
Competition Policy ◽  
Telecommunications Industry ◽  
End Users ◽  
Market Evolution ◽  
Underlying Causes ◽  
Telecommunications Market

It would be wrong to expect stability in any large and complex industry today. The Australian telecommunications industry is no exception and in the lead-up to 2017 there have been a number of government reviews and inquiries announced that are certain to add to the instability if the outcomes do not focus on the long-term interests of end users. Whilst stability may not be achievable in an industry that is dependent on rapidly changing technology, there are aspects of telecommunications competition policy that are broken and need to be fixed urgently. Now is not the time to take an axe to the telecommunications competition legislation, especially when the underlying causes of the instability are not being tackled. Mr Graham Shepherd, a leading member of the Telecommunications Association Board and the Journal Board for many years, has retired from the Telecommunications Association Board.

scholarly journals Telecommunications and Security Reform

2017 ◽  
Vol 5 (3) ◽  
pp. ii-iv
Author(s):  
Mark A Gregory
Keyword(s):  
Historical Events ◽  
International Telecommunications ◽  
Telecommunications Sector ◽  
Telecommunications Market ◽  
Telecommunications Markets

The Telecommunications Association is hosting a two day forum in Melbourne in mid-November 2017 on telecommunications and security. With the Parliament passing legislation in support of the government’s telecommunications sector security reforms agenda there is a timely need to explore the legislation and to identify what the immediate outcomes will be for the telecommunications sector. With only 12 months to prepare before the new regime kicks in the TelSoc forum provides an opportunity for discussion on this key topic. Papers in this issue of the Journal cover a range of topics that cover historical events, book reviews and international telecommunications markets including a unique look at the development of the telecommunications market in Indonesia.

scholarly journals Research on Telecom Operator’s Market Strategy Change from Virtual Value Chain View: Take Guangdong Telecom Company Limited as An Example

2021 ◽  
Vol 235 ◽  
pp. 01062
Author(s):  
Shan Guan ◽  
Xin Wang
Keyword(s):  
Value Chain ◽  
Research Method ◽  
Rapid Development ◽  
Telecommunications Industry ◽  
Customer Relationships ◽  
Market Strategy ◽  
Profit Model ◽  
Company Limited ◽  
Telecommunications Market ◽  
Use Of Internet

The rapid development of the Internet has drastically changed the competitive environment and the profit model of global telecommunications market. Virtual value chain is the information-based projection of value chain in the virtual world. It transcends the original one by creating new value in the value-adding process. This article studies the changes in Guangdong Telecom Company Limited’s market strategy from the perspective of virtual value chain, and allows telecom operators to take it as a reference for market strategies’ formulation. This article uses literature research method and case research method to draw conclusions that virtual value chain has helped Guangdong Telecom Company Limited establish new customer relationships, and the significance of virtual value chain is surpassing traditional value chain continually. Therefore, proper use of Internet-related technologies will help the long-term development of telecommunications industry.

Activity-Based Costing in the Portuguese Telecommunications Industry

2010 ◽  
pp. 281-294
Author(s):  
Maria Major ◽  
Trevor Hopper
Keyword(s):  
European Union ◽  
Management Accounting ◽  
Cost Benefit ◽  
Telecommunications Industry ◽  
Accounting System ◽  
Institutional Pressures ◽  
Activity Based Costing ◽  
Technical Problems ◽  
Telecommunications Market ◽  
Cost Accounting System

This chapter examines an implementation of an Activity-based Costing (ABC) system in a Portuguese telecommunications firm called Marconi. It is argued that they changed its management accounting system due to efficiency and institutional pressures from its constituencies following the liberalisation of the Portuguese and European Union telecommunications market. The replacement of Marconi’s “old” management cost accounting system by an ABC system popularised by the business mass media and consultants as a “progressive” management accounting tool, helped display expectations of dynamism and efficiency to important external institutions, such as regulators. Whilst it was used and welcomed by managers dealing with commercial matters, operational managers were more unconvinced and contributed to technical problems affecting its accuracy and operation. The divided reactions of the managers give support to both advocates of ABC and its critics who claim it is beset with problems of economic measurement, behavioural issues during implementation and operation, and questionable cost-benefit returns.

Tackling service quality in the telecommunication B2B market

2019 ◽  
Vol 34 (7) ◽  
pp. 1580-1591
Author(s):  
Aysegul Tas ◽  
Elif Akagün Ergin ◽  
Feride Bahar Kurtulmuşoğlu ◽  
Omer Faruk Sahin
Keyword(s):  
Service Quality ◽  
Age Groups ◽  
Telecommunications Industry ◽  
Two Dimensions ◽  
Technology Infrastructure ◽  
Content Type ◽  
Customer Expectations ◽  
High Service ◽  
Job Levels ◽  
Telecommunications Market

Purpose This study will attempt to focus on how vendors serve operators, as operator service quality starts with vendor’s technology infrastructure and service quality. The purpose of this study is to exhibit the most important vendor service quality items and dimensions for the operators in the telecommunications industry. Design/methodology/approach A total of 268 employees from various age groups, cities, job levels and departments participated in the survey. Findings Expected service quality results indicated that operators need high service quality. When telecommunication needs of subscribers are taken into account, it is normal for operators to expect high service quality from vendors. Results also reveal that being dependable and providing continuous support are critical for the telecommunications industry. Perceived service quality results demonstrate that customer expectations failed to be satisfied. In this study conducted in the telecommunications market, the expectations of operator employees regarding vendors is shaped under two dimensions. These dimensions are employee and service center features and provider timeliness and accuracy. When Topsis method was used to determine the most important vendor characteristics, timeliness and trust were identified as the top two criteria. Originality/value To the best of the authors’ knowledge, this study is the first to put forth the most important vendor service quality items and dimensions for the operators in the telecommunications industry.

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