Process Approach in Medical Organizations (on the Example of the City Hospital of Tomsk)

2019 ◽  
Vol 7 (5) ◽  
pp. 42-47
Author(s):  
Евгения Титенко ◽  
Evgeniya Titenko
Keyword(s):  
Quality Management ◽  
Management System ◽  
Process Management ◽  
Quality Management System ◽  
Process Approach ◽  
City Hospital ◽  
Healthcare Organizations ◽  
Medical Organization ◽  
System A ◽  
Global Trend

The current global trend in healthcare is standardization and quality management issues. Tomsk region is one of the pilot regions in this matter. The article reflects the aspects of implementing a quality management system in healthcare. The issue of the implementation of the “Lean Polyclinic” project, as a QMS tool, is revealed. It was noted that in most organizations this project is far from being completed. The author identifies the main errors during the implementation of the project, and focuses on the process approach as the foundation of a quality management system. A properly built model of process interaction allows you to quickly and efficiently implement QMS in healthcare organizations. The author spelled out the steps for implementing the process approach, and also proposed a model of process management using the example of a medical organization.

scholarly journals Improving Purchasing Performance by Implementation of QMS Process Management Approach in a Manufacturing Company

2012 ◽  
Vol 622-623 ◽  
pp. 1868-1872
Author(s):  
Soroush Avakh Darestani ◽  
Afsaneh Noori Houshyar ◽  
Napsiah Ismail ◽  
Zulkifli Leman
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Performance Indicators ◽  
Management System ◽  
Process Management ◽  
Quality Management System ◽  
Process Approach ◽  
Management Approach ◽  
Customer Requirement ◽  
Oriented Approach

Process oriented approach in quality management system has been introduced with ISO9001:2000. The international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a QMS to enhance customer satisfaction by meeting customer requirement. The advantage of process approach is to link all parties in scope of business of the organization from suppliers, internal departments of organization to gather to make B2B communication and integration. In this paper, the process approach is defined based on QMS requirement. Supply department was proposed for implementation of process. Purchasing process was designed as a linkage between supplier and internal company departments. Performance indicators were developed and measured accordingly. It shows that process management can improve delivery capability, quality and monitor price of supplied parts by suppliers.

scholarly journals Quality management system of medical care in medical organization

2019 ◽  
Vol 1 (15) ◽  
pp. 53-56
Author(s):  
D. V. Melik-Guseinov ◽  
V. Emanuel ◽  
L. A. Khodyreva ◽  
P. S. Turzin ◽  
A. Emanuel
Keyword(s):  
Quality Management ◽  
Medical Care ◽  
Management System ◽  
Quality Management System ◽  
Medical Organization ◽  
Regulatory Documents ◽  
Quality Of Medical Care

The problem of assessing and improving the quality of medical care in a medical organization is considered. Analyzed the management of medical organization processes. A scheme for managing these processes, a list of regulatory documents, types and methods for monitoring the effectiveness of their implementation are presented. Formed groups of criteria used to assess the quality of the medical organization. It is argued that the introduction of a quality management system for the provision of medical care in a medical organization increases the efficiency of its activities.

scholarly journals DIFFUSION OF A QUALITY MANAGEMENT SYSTEM: A CASE STUDY

2017 ◽  
Vol 28 (2) ◽  
Author(s):  
Noel Phillip Solomon ◽  
Andre Bester ◽  
C M Moll
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
System A
Sign in / Sign up

Export Citation Format

Share Document