scholarly journals A Study on the Privacy Policy Comparison by Domestic and Foreign Portal Sites and Domestic Web sites Classified by Industry

2016 ◽  
Vol 26 (3) ◽  
pp. 713-724
Author(s):  
Changuk Jeon ◽  
Jinho Yoo
Keyword(s):  
Web Sites ◽  
Privacy Policy

The Effectiveness of Privacy Policy Statements

2011 ◽  
pp. 84-111
Author(s):  
Roger Clarke
Keyword(s):  
Web Sites ◽  
Personal Data ◽  
Research Literature ◽  
Consumer Trust ◽  
Privacy Policy ◽  
Internet Commerce ◽  
Privacy And Security ◽  
Security Practices ◽  
Policy Statements ◽  
Business To Consumer

An expectation exists in the U.S.A. that operators of business-to-consumer (B2C) Web sites will provide public notice of their privacy and security practices in relation to the personal data that they hold. Such documents are referred to in this paper as Privacy Policy Statements (PPS). The use of PPS has become mainstream in many other countries as well. Privacy and security of personal data are important elements in consumer trust, and hence in a consumer‘s decision to make purchases using Internet commerce services. PPS could therefore be expected to play an important role in overcoming the impediments to consumer purchases online. This paper adds to the growing research literature on PPS by developing a research design involving comparison of an organisation’s PPS against a normative template developed on the basis of professional practice and laws, policies, practices, and public expectations around the world. A study of six B2C sites was undertaken, in order to assess the practicability of the design, and provide some initial substantive insight into the contributions that PPS currently make to consumer trust. It appears that many organisations’ PPS may be seriously inadequate, and hence may be more of an impediment to trust than an enabler of Web-commerce adoption.

Protecting Privacy Online: Is Self-Regulation Working?

2000 ◽  
Vol 19 (1) ◽  
pp. 20-26 ◽  
Author(s):  
Mary J. Culnan
Keyword(s):  
Private Sector ◽  
Web Sites ◽  
Federal Trade Commission ◽  
Self Regulation ◽  
Progress Report ◽  
Regulatory Regime ◽  
Privacy Policy ◽  
Consumer Privacy ◽  
Fair Information Practices ◽  
Information Practices

The author assesses the extent to which 361 consumer-oriented commercial Web sites post disclosures that describe their information practices and whether these disclosures reflect fair information practices. Although approximately 67% of the sites sampled post a privacy disclosure, only 14% of these disclosures constitute a comprehensive privacy policy. The study was initiated by the private sector as a progress report to the Federal Trade Commission (FTC) and is one in a series of efforts designed to assess whether consumer privacy can be protected through industry self-regulation or whether legislation is required. Although the FTC does not recommend legislation at this time, the study suggests that an effective self-regulatory regime for consumer privacy online has yet to emerge.

A structural model of information privacy concerns toward hospital websites

2015 ◽  
Vol 49 (3) ◽  
pp. 305-324 ◽  
Author(s):  
Kuang-Ming Kuo ◽  
Paul C. Talley ◽  
Chen-Chung Ma
Keyword(s):  
Web Sites ◽  
Behavioral Intention ◽  
Information Privacy ◽  
Online Privacy ◽  
Equation Modeling ◽  
Specific Information ◽  
Privacy Policy ◽  
Content Type ◽  
Privacy Concerns ◽  
Information Privacy Concerns

Purpose – The purpose of this paper is to propose and empirically test a theoretical model that considers the predictors of an individual’s perceptions of information privacy, and also how it relates to his/her behavioral intention toward approaching hospital web sites. Design/methodology/approach – This paper collects data using survey methodology. A total of 331 usable participants are gathered and analyzed via structural equation modeling. Findings – Significant predictors of information privacy concerns include a stated online privacy policy and a hospital’s reputation. Further, online privacy policy predicts a hospital’s reputation. Finally, hospital reputation and information privacy concerns significantly predict an individual’s behavioral intention toward approaching hospital web sites. Research limitations/implications – The study confirmed that an online privacy policy and reputation can effectively alleviate specific information privacy concerns; therefore, this may indicate that these two factors should be considered whenever investigating individuals’ information privacy concerns. Practical implications – To acquire a good reputation and to diminish individuals’ information privacy concerns toward hospital web sites, hospitals should pay attention to the posting of an online privacy policy and communicating such policies to given individuals. Originality/value – This paper fulfils the gap of exploring the relationship among online privacy policy, organization reputation, and information privacy concerns. Further, the hypothesized model and its findings could also provide useful information for managers who are intent on boosting hospital web site usage frequency patterns.

Avoiding Pitfalls in Policy-Based Privacy Management

2009 ◽  
pp. 142-160
Author(s):  
George O.M. Yee
Keyword(s):  
Web Sites ◽  
Service Provider ◽  
The Internet ◽  
Privacy Policy ◽  
Privacy Management ◽  
Personal Privacy ◽  
Privacy Policies ◽  
Safety Issues ◽  
E Learning ◽  
Service Consumer

The growth of the Internet is increasing the deployment of e-services in such areas as e-commerce, e-learning, and e-health. In parallel, the providers and consumers of such services are realizing the need for privacy. The use of P3P privacy policies on Web sites is an example of this growing concern for privacy. Managing privacy using privacy policies is a promising approach. In this approach, an e-service provider and an e-service consumer each have separate privacy policies. Before an e-service is engaged, the provider’s policy must be “compatible” with the consumer’s policy. However, beyond compatibility, the policies may face pitfalls arising from improper specification, misapplication, and improper maintenance (e.g. failing to keep a personal privacy policy up-to-date). This can result in the lost of privacy and even lead to serious safety issues in certain cases. This chapter gives examples of how such pitfalls can arise and suggests ways to avoid these pitfalls.

Evaluating the Readability of Privacy Policies in Mobile Environments

2011 ◽  
Vol 3 (1) ◽  
pp. 55-78 ◽  
Author(s):  
R. I. Singh ◽  
M. Sumeeth ◽  
J. Miller
Keyword(s):  
Recent Work ◽  
Web Sites ◽  
Internet User ◽  
The Internet ◽  
Privacy Policy ◽  
Mobile Environments ◽  
Mobile Environment ◽  
Privacy Policies ◽  
Significant Challenge ◽  
Policy Statements

Recent work has suggested that the current “breed” of privacy policy represents a significant challenge in terms of comprehension to the average Internet-user. Due to display limitations, it is easy to represent the conjecture that this comprehension level should drop when these policies are moved into a mobile environment. This paper explores the question of how much does comprehension decrease when privacy policies are viewed on mobile versus desktop environments and does this decrease make them useless in their current format? It reports on a formal subject-based experiment, which seeks to evaluate how readable are privacy policy statements found on the Internet but presented in mobile environments. This experiment uses fifty participants and privacy policies collected from ten of the most popular web sites on the Internet. It evaluates, using a Cloze test, the subject’s ability to comprehend the content of these privacy policies.

Tools and Resources: Web Sites of Interest

2001 ◽  
Vol 6 (2) ◽  
pp. 6-8
Author(s):  
Christopher R. Brigham
Keyword(s):  
Informed Consent ◽  
Physical Examination ◽  
Functional Status ◽  
Web Sites ◽  
Satisfaction Survey ◽  
High Quality ◽  
Diagnostic Studies ◽  
Physician Relationship ◽  
Complete History

Abstract The AMA Guides to the Evaluation of Permanent Impairment (AMA Guides), Fifth Edition, explains that independent medical evaluations (IMEs) are not the same as impairment evaluations, and the evaluation must be designed to provide the data to answer the questions asked by the requesting client. This article continues discussions from the September/October issue of The Guides Newsletter and examines what occurs after the examinee arrives in the physician's office. First are orientation and obtaining informed consent, and the examinee must understand that there is no patient–physician relationship and the physician will not provide treatment bur rather will send a report to the client who requested the IME. Many physicians ask the examinee to complete a questionnaire and a series of pain inventories before the interview. Typical elements of a complete history are shown in a table. An equally detailed physical examination follows a meticulous history, and standardized forms for reporting these findings are useful. Pain and functional status inventories may supplement the evaluation, and the examining physician examines radiographic and diagnostic studies. The physician informs the interviewee when the evaluation is complete and, without discussing the findings, asks the examinee to complete a satisfaction survey and reviews the latter to identify and rectify any issues before the examinee leaves. A future article will discuss high-quality IME reports.

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