scholarly journals Exploring the use of user-centred design methods to inform the development of impact measurement practices: lessons learnt in the environmental volunteering sector

2019 ◽  
Vol 10 (1) ◽  
pp. 81-92
Author(s):  
Valentine Seymour
Author(s):  
Tina Schröppel ◽  
Theresia Diepold ◽  
Jörg Miehling ◽  
Sandro Wartzack

AbstractIn order to ensure the user's acceptance towards a product, the user has to be captured with all his facets and requirements. In this context, many user-centred design methods only focus on single aspects such as subjective expectation or ergonomic product design. Correlations and connections or a common consideration of several user parameters are often neglected, even if this can provide useful information for improving the design of products. Dual user integration tries to close this gap to a certain extent and considers the user's subjective expectation in combination with their physiological capacities. An integral part of this approach is a target-oriented evaluation of the user. Currently available methods of physiological and subjective evaluation of the user are only partially applicable for dual user integration. Especially physiological measurement techniques are time-consuming and expensive. For this reason, this contribution presents a new concept for capturing and describing the physiological capacity of the user via semantic differentials. Thereby, motor functions, cognition and perception are considered.


2016 ◽  
Vol 3 ◽  
pp. 5122 ◽  
Author(s):  
Eoghan McKernan ◽  
Karen Kennedy ◽  
Allison Aldred

The increasing emphasis on aid effectiveness, accountability and   impact measurement in international development and humanitarian work has generated a requirement for high quality internal systems for the management of programmes. To help to address this requirement, Trócaire adopted Results Based Management in the 20 countries in which it works. This paper provides an overview of Trócaire’s RBM journey, including the process of embedding the new approach in the organisation, lessons learnt from this process, the subsequent benefits that are emerging at field programme level and the challenges going forward.


Author(s):  
Carlos Calderón

In this chapter, the view that Interactive Architecture1 (IA) practice ought to produce (digital) interactive interventions designed to affect people’s actions and behaviours is firstly introduced. After presenting the challenges arising when integrating these two different conceptions of the word: Atoms and bits, reviewing the interpretations of IA and the lessons learnt from design methods theory in architecture, a novel way of approaching the intersection between architectural design, methodology, and emerging interactive technologies is proposed. This chapter attempts to make strong connections between design philosophy and project work, in aid of reinforcing the intellectual side of IA projects. Very often these types of projects are the result of technological pursuits rather than intellectual ones. Furthermore, this study demonstrates some strategies for ensuring the collaboration of design with related scientific and intellectual domains: architecture, computer science, and behavioural and social studies.


2013 ◽  
Vol 14 (1) ◽  
pp. 103 ◽  
Author(s):  
Paula de Matos ◽  
Jennifer A Cham ◽  
Hong Cao ◽  
Rafael Alcántara ◽  
Francis Rowland ◽  
...  

2021 ◽  
pp. 193672442199826
Author(s):  
Valentine Seymour ◽  
Mike Wood

This article aims to explore the use of the user-centered design (UCD) method, mental model approach, of those who engage in environmental volunteering to work toward the development of a health-related impact measurement tool. It reports a case study which explores the use of one UCD method, a mental model approach. This is an understudied area of research that would be considerably valuable for practitioners in the voluntary sector who wish to create their own health-related impact measurement tool. Focus group interviews are used to explore how volunteers perceive the term health, their conceptual understandings, terminology used, and the attributes to measure it. This study is reported from the perspective of U.K. environmental charity, The Conservation Volunteers (TCV). Findings from this article can be used by other voluntary organizations and charities to help shape their own health-related impact measurement tool and the ways in which these tools can be tailored to suit their individual needs.


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