Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions

2006 ◽  
Vol 79 (2) ◽  
pp. 273-298 ◽  
Author(s):  
James M. Diefendorff ◽  
Erin M. Richard ◽  
Meredith H. Croyle
Keyword(s):  
Display Rules ◽  
Job Requirements ◽  
Emotional Display ◽  
Emotional Display Rules

Are Emotional Display Rules Perceived as Formal Job Requirements?

2004 ◽  
Author(s):  
James M. Diefendorff ◽  
Erin M. Richard ◽  
Meredith H. Croyle
Keyword(s):  
Display Rules ◽  
Job Requirements ◽  
Emotional Display ◽  
Emotional Display Rules

Emotional labor threatens decent work: A proposal to eradicate emotional display rules

2015 ◽  
Vol 36 (6) ◽  
pp. 770-785 ◽  
Author(s):  
Alicia A. Grandey ◽  
Deborah Rupp ◽  
William N. Brice
Keyword(s):  
Emotional Labor ◽  
Display Rules ◽  
Decent Work ◽  
Emotional Display ◽  
Emotional Display Rules
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