The effects of emotional display rules on flight attendants’ emotional labor strategy, job burnout and performance

Service Business ◽

10.1007/s11628-014-0231-4 ◽

2014 ◽

Vol 9 (3) ◽

pp. 409-425 ◽

Author(s):

Chongho Lee ◽

Myungsook An ◽

Yonghwi Noh

Keyword(s):

Emotional Labor ◽

Job Burnout ◽

Flight Attendants ◽

Display Rules ◽

Emotional Display ◽

And Performance ◽

Emotional Display Rules

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The Effect of Employees’ Emotional Labor Strategy on Emotional Exhaustion and Job Satisfaction according to the Emotional Display Rules of Hotel

Korean Corporation Management Review ◽

10.21052/kcmr.2020.27.5.07 ◽

2020 ◽

Vol 27 (5) ◽

pp. 139-156

Author(s):

Mi-Kyung Kim ◽

◽

Namho Chung

Keyword(s):

Job Satisfaction ◽

Emotional Exhaustion ◽

Emotional Labor ◽

Display Rules ◽

Emotional Display ◽

Emotional Display Rules

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Differences of Elementary Teacher's Burnout by Clusters of Emotional Labor, Emotional Display Rules Sub-factor

The Korea Association of Yeolin Education ◽

10.18230/tjye.2015.23.2.41 ◽

2015 ◽

Vol 23 (2) ◽

pp. 41-61

Author(s):

Yeri Eo

Keyword(s):

Emotional Labor ◽

Display Rules ◽

Emotional Display ◽

Emotional Display Rules

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Emotional labor threatens decent work: A proposal to eradicate emotional display rules

Journal of Organizational Behavior ◽

10.1002/job.2020 ◽

2015 ◽

Vol 36 (6) ◽

pp. 770-785 ◽

Author(s):

Alicia A. Grandey ◽

Deborah Rupp ◽

William N. Brice

Keyword(s):

Emotional Labor ◽

Display Rules ◽

Decent Work ◽

Emotional Display ◽

Emotional Display Rules

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Effects of Trait Coping Styles and Emotional Display Rules on Emotional Labor Strategies

Acta Psychologica Sinica ◽

10.3724/sp.j.1041.2011.00065 ◽

2012 ◽

Vol 43 (1) ◽

pp. 65-73

Author(s):

Chuan LIN ◽

Min-Er HUANG

Keyword(s):

Emotional Labor ◽

Coping Styles ◽

Display Rules ◽

Emotional Display ◽

Emotional Display Rules

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A Study on the Relations among Emotional Labor Types, Perception of Emotional Display Rules and Emotion Regulation Strategies of Childcare Center Teachers

Korean Journal of Child Education and Care ◽

10.21213/kjcec.2020.20.3.25 ◽

2020 ◽

Vol 20 (3) ◽

pp. 25-40

Author(s):

Dong Ju Shin ◽

So Myoung Um

Keyword(s):

Emotion Regulation ◽

Emotional Labor ◽

Display Rules ◽

Emotion Regulation Strategies ◽

Emotional Display ◽

Regulation Strategies ◽

Childcare Center ◽

Emotional Display Rules

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Emotional Display Rules and Emotional Labor: The Moderating Role of Commitment.

Journal of Applied Psychology ◽

10.1037/0021-9010.90.6.1256 ◽

2005 ◽

Vol 90 (6) ◽

pp. 1256-1264 ◽

Author(s):

Robin H. Gosserand ◽

James M. Diefendorff

Keyword(s):

Emotional Labor ◽

Display Rules ◽

Emotional Display ◽

Moderating Role ◽

Emotional Display Rules

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Commitment to Emotional Display Rules as a Moderator of Emotional Labor on Emotional Dissonance and Accomplishment

Korean Journal of Sport Science ◽

10.24985/kjss.2012.23.2.390 ◽

2012 ◽

Vol 23 (2) ◽

pp. 390-403 ◽

Author(s):

김태희 ◽

Kyungro Chang ◽

Yang, Jin-Young

Keyword(s):

Emotional Labor ◽

Display Rules ◽

Emotional Dissonance ◽

Emotional Display ◽

Emotional Display Rules

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Emotional Display Rules and Emotional Labor Strategy of Childcare Teachers

Korean Journal of Childcare and Education ◽

10.14698/jkcce.2015.11.5.019 ◽

2015 ◽

Vol 11 (5) ◽

pp. 19-37

Author(s):

Yeon Jun Lee ◽

Young Sook Suh

Keyword(s):

Emotional Labor ◽

Display Rules ◽

Emotional Display ◽

Emotional Display Rules

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Effects of Railroad Tour Conductors’ Emotional Labor on Emotional Dissonance and Job Satisfaction - Mediating Effect of Emotional Dissonance and Moderating Effect of Commitment to Emotional Display Rules -

Journal of Human Resource Management Research ◽

10.14396/jhrmr.2014.21.3.81 ◽

2014 ◽

Vol 21 (3) ◽

pp. 81-102 ◽

Author(s):

Chan Young Hur ◽

◽

Tae Seong Kim

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

Moderating Effect ◽

Mediating Effect ◽

Display Rules ◽

Emotional Dissonance ◽

Emotional Display ◽

Emotional Display Rules

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A Study on the Effects of Emotional Labor Strategy on Destructive Reaction Behavior by a Double Mediation of Emotional Dissonance and Job Dissatisfaction - The Moderating Effect of Commitment to Emotional Display Rules -

Journal of Human Resource Management Research ◽

10.14396/jhrmr.2018.25.1.79 ◽

2018 ◽

Vol 25 (1) ◽

pp. 79-100

Author(s):

Na Young Han ◽

◽

Sang Wook Bae

Keyword(s):

Emotional Labor ◽

Moderating Effect ◽

Job Dissatisfaction ◽

Display Rules ◽

Emotional Dissonance ◽

Reaction Behavior ◽

Emotional Display ◽

Emotional Display Rules

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