Organisational culture aspects that facilitate lean implementation: a pilot study

2018 ◽  
Vol 11 (2) ◽  
pp. 103 ◽  
Author(s):  
Abdullah Alkhoraif ◽  
Patrick McLaughlin
Author(s):  
George E.M. Ditsa ◽  
R. C. MacGregor

Over the last decade, researchers of user satisfaction have continued to examine the elusive failure of information systems (IS) amidst advances in computer technology. This chapter suggests that despite the very important findings in the area of user satisfaction, very little is finding its way to the day-to-day practices. The chapter continues to suggest that even more alarming is the notion that most users expect that systems will be difficult to use and there is little demand by them for the inclusion of psychological and organisational aspects to be included in information systems. This is supported by results of a pilot study examining criteria used for repurchase of computing technology. Finally, the chapter briefly examines the organisational culture which appears to prevent users demanding more attention to user satisfaction criteria and proposes some necessary inclusions for an infrastructure; users will begin to expect and demand the inclusion of psychological and organisational aspects in the development and implementation of information systems.


2014 ◽  
Vol 6 (4-1) ◽  
pp. 5-23
Author(s):  
Aldona Glińska-Neweś ◽  
Pieter van Nispen

Abstract Analyses and international comparisons of university organisational cultures are rare or even non-existing in management studies. Our paper fills this gap, presenting the results of a pilot study conducted in two units representing a Polish and a Dutch university. The survey has been carried out on a basis of a model and a measuring tool created by the Dutch researcher Aldert P. Dreimüller. Using two dimensions of change tolerance vs. control; and internal vs. external orientation he proposed a typology of four organisational cultures: task, aim, team and process culture. Each type is described with the same set of criteria. The types identified in the course of our survey are interpreted through the lens of the national cultures of the Netherlands and Poland. However, the main result of the study, and thus the main aim of this paper, is a multi-faceted usage and test of the Dreimüller’s tool.


2021 ◽  
Author(s):  
Tatjana Ewais ◽  
Georgia Hunt ◽  
Jonathan Munro ◽  
Paul Pun ◽  
Christy Hogan ◽  
...  

BACKGROUND Schwartz Rounds are a unique, organisation-wide interdisciplinary intervention aimed at enhancing staff wellbeing, compassionate care, teamwork, and organisational culture in healthcare settings. They provide a safe space wherein both clinical and non-clinical health staff can connect and share their experiences about the social and emotional aspects of health care. OBJECTIVE Although Schwartz Rounds have been assessed and widely implemented in the United States and United Kingdom, they are yet to be formally evaluated Australian healthcare settings. The purpose of this study is to evaluate the feasibility and impact of Schwartz Rounds on staff wellbeing, compassionate care and organisational culture, in a tertiary metropolitan hospital in Brisbane, Australia. METHODS This mixed methods repeated measures pilot study will recruit 24 participants in two groups from two departments, the Intensive Care Unit (ICU) and the gastroenterology department. Participants from each group will take part in three unit-based Schwartz Rounds. Primary outcomes will include the study and intervention feasibility measures while secondary outcomes will include Maslach Burnout inventory, the Schwartz Centre Compassionate Care Scale, and Culture of Care Barometer. Primary and secondary outcomes will be collected at baseline, post-round, and three-month follow-up. Two focus-groups will be held approximately two months after completion of the Schwartz Rounds. Descriptive statistics, t-tests, chi-square tests, and analysis of variance (ANOVA) will be used to compare quantitative data across time points and groups. Qualitative data from focus groups and free-text survey questions will be analysed using an inductive thematic analysis approach. RESULTS The study was approved by the Mater Hospital Human Research Ethics Committee (reference number: HREC/MML/71868) and recruitment commenced in July 2021; study completion is anticipated by May 2022. CONCLUSIONS The study will contribute to the assessment of feasibility and preliminary efficacy of the Schwartz Rounds in a tertiary Australian hospital, during the COVID-19 pandemic. CLINICALTRIAL Australian New Zealand Clinical Trials Registry Id is ACTRN12621001473853.


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