Leveraging diversity through employee resource groups in the USA: implications for human resource development practitioners in South Africa

Author(s):  
Chaunda L. Scott
2020 ◽  
Vol 52 (2) ◽  
pp. 93-103 ◽  
Author(s):  
Nana Arthur-Mensah

Purpose The purpose of this study is to describe one advanced manufacturing company’s efforts to build a channel of skilled workforce by developing an apprenticeship programme with high schools. Design/methodology/approach Using a qualitative case study approach, the authors interviewed the members of the organisation to gain insights into opportunities and challenges they faced in addressing their skills needs. Findings The analysis showed that the collaboration and commitment of stakeholders were essential to the success of the programme. Furthermore, flexibility in employer’s expectations to allow for career progression was critical to motivating students to continue in the programme. A positive impact of the programme on overall employee morale and organisational culture was revealed. Research limitations/implications Although the findings may be relevant to other similar organisations, they may have limitations in their applicability to other contexts. Practical implications The study holds promise for the field of human resource development, as practitioners and scholars can benefit from the renewed interest in youth apprenticeship to identify how their activities within and outside of the organisation can build and retain the human capacity needed for organisational performance and competitiveness. Originality/value Employer–education partnerships have been touted as a solution to the skills gaps in industries. However, there is very little literature on employer-initiated apprenticeships focused on youth in the USA. Industry–education apprenticeship programmes offers employers an opportunity to address the skills problem in ways that meet their need.


Author(s):  
Sunyoung Park ◽  
Doo Hun Lim ◽  
Minkyoung Kim

The purpose of this chapter is to identify the current status of instructional design courses in human resource development (HRD) graduate programs. The authors examined the curricular content of HRD academic programs in the USA and suggested critical considerations to improve instructional design practices in higher education settings. By reviewing information about 124 institutions with graduate HRD programs, they found that 27 of the institutions (21.8%) offer required and/or elective instructional design courses. In addition, the authors conducted an in-depth review of those 27 institutions to identify the affiliations and features of their HRD programs (college, school, department, program names, degrees, and the existence of online programs). To better understand the instructional design practices in higher education settings, they also discuss three instructional approaches for instructional design, consideration for using technology-mediated instructional design, and instructional design models for learning transfer. Finally, the authors present conclusions and recommendations for future research.


1996 ◽  
Vol 13 (9) ◽  
pp. 8-18 ◽  
Author(s):  
Sameer Prasad ◽  
Jasmine Tata ◽  
Ron Thorn

Examines the total quality management (TQM) programmes of Maquiladora operations located on the Mexican border and benchmarks their quality practices vis‐à‐vis those in the USA. Six domains of TQM programmes (information and analysis, strategic quality planning, human resource development and management, management of process quality, customer focus and satisfaction, and quality and operational results) were investigated; these domains were based on the Baldrige Award criteria. The results identify areas of improvement for both Maquiladora and US operations. Maquiladora operations need to improve customer focus and satisfaction, and employee training, whereas US operations need to improve quality and operational results, information and analysis, management of process quality, human resource development and strategic quality planning. Overall, the results suggest that US companies relocating their operations to the Maquiladora zone can obtain a competitive advantage in terms of both lower costs and implementation of TQM programmes.


1996 ◽  
Vol 17 (4/5) ◽  
pp. 134-151 ◽  
Author(s):  
Frank M. Horwitz ◽  
Angus Bowmaker‐Falconer ◽  
Peter Searll

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