Risk management in the South African local government and its impact on service delivery

2019 ◽  
Vol 12 (1) ◽  
pp. 60
Author(s):  
Danielle Nel
Keyword(s):  
Risk Management ◽  
Local Government ◽  
Service Delivery ◽  
South African ◽  
The South

scholarly journals The impact of corruption on service delivery: a topical matter in the South African Municipalities

2021 ◽  
Vol 12 (01) ◽  
Author(s):  
Mabeba SJ ◽  
Keyword(s):  
South Africa ◽  
Local Government ◽  
Service Delivery ◽  
South African ◽  
Negative Impact ◽  
Secondary Data ◽  
The South ◽  
Basic Services ◽  
The Republic ◽  
The Impact

One of the topical challenges facing South African municipalities recently is corruption. From time-to-time citizens learn about and witness the corrupt practices of public officials in the Local Government sphere. Arguably, the phenomenon of corruption has both direct and indirect impact on service delivery with specific focus to municipalities. Section 152(1) of the Constitution of the Republic of South Africa (1996) states that the Local Government sphere has the mandate to ensure the provision of services to communities in a sustainable manner. Subsequently, some of the communities across the country still wish to have access to basic services namely: water, electricity, community halls and proper tar roads to name a few. As a result, at times it seems impossible for municipalities to smoothly render such services due to corrupt practices emanating in the South African Local Government sphere. This article aimed to explore the impact of corruption on service delivery in the South African municipalities. The article fully relied on secondary data as it collects information from newspapers, books, journal articles, conference proceedings, officials report and academic dissertations. In pursuit of all this, Afrocentricity: a theory of social change has been placed in context with a view that the needs of the society should be placed at the center of the local government sphere. To be specific, these needs are but not limited to water and electricity. Looking at the findings of the study, indeed literature can confirm that corruptions have negative impact on the ability of the municipalities in South Africa to provide basic services. Because the interests of the public are competing with those of the municipal officials. Therefore, at the end of the day service delivery is compromised due unlawful practices.

Evolving local government in post conflict South Africa: Where to?

2018 ◽  
Vol 33 (7) ◽  
pp. 710-725 ◽  
Author(s):  
PS Reddy
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
South African ◽  
Good Governance ◽  
Local Governance ◽  
African State ◽  
Main Role ◽  
Post Conflict ◽  
Role Players ◽  
Basic Functions

Protracted negotiations between the main role-players steered in the new South African state on 27 April 1994 and final Constitution, 1996 , which constitutionalised local government. A cursory analysis points to some municipalities which are pockets of excellence; however, local government generally is in ‘distress’. Local communities are rapidly losing confidence in the system as the majority of municipalities are unable to discharge even basic functions. Local government has been characterised by violent service delivery protests; abuse of political power and increasing corruption; financial challenges; poor infrastructure planning/maintenance/investment; political strife and factionalism and staff turbulence. Despite governmental interventions to improve local governance, there are still major constraints hampering good governance, namely political posturing and factionalism; corruption; lawlessness and poor service delivery, symptomatic of virtually all post conflict states. Good local governance is an integral part of post conflict reconstruction and development and is key to building a new local government dispensation.

scholarly journals The Application Of The Excellence Model To Enhance Health Service Delivery And Performance Excellence In A State Department

2004 ◽  
Vol 2 (3) ◽  
Author(s):  
S. J. D. Eygelaar ◽  
J. S. UYS
Keyword(s):  
Health Service ◽  
Service Delivery ◽  
South African ◽  
Public Service ◽  
State Department ◽  
Health Service Delivery ◽  
Service Performance ◽  
Performance Excellence ◽  
The South ◽  
And Performance

This article examines the appropriateness of applying the South African Excellence Model for public service performance excellence in developing a strategy to enhance health service delivery and performance excellence in a state department. The results achieved by the application of the South African Excellence ModeI for Public Service Performance Excellence Self-assessment Questionnaire provide potential benefits for the state department to enhance health service delivery and performance excellence. The Excellence Model identifies the department’s strengths and areas for improvement based upon well-established internationally accepted the retical frameworks and recognised criteria for performance excellence. From this study it is inferred that determining health service performance excellence continues to be a challenge in the department. OpsommingHierdie artikel ondersoek die geskiktheid van die toepassing van die Suid-Afrikaanse uitnemendheidsmodel vir openbare sektor prestasieuitnemendheid as die ontwikkeling van ‘n strategie vir die bevordering van gesondheidsdienslewering en prestasieuitnemendheid in ‘n staatsdepartment. Die resultate behaal met die toepassing van die Suid-Afrikaanse uitnemendheidsmodel vir openbare sektor prestasieuitnemendheidselfbeoordelingsvraelys bied potensiële voordeel vir die staatsdepartement om gesondheidsdienslewering en prestasieuitnemendheid te bevorder. Die uitnemendheidsmodel identifiseer die department se sterkpunte en ontwikkelingsareas gebaseer op internasionaal-gevestigde, teoretiese raamwerke en erkende kriteria vir prestasieuitnemendheid. Van hierdie studie kan dit afgelei word dat gesondheidsdiensprestasieuitnemendheid steeds ‘n uitdaging in die departement bly.gevolg deur ’n iteratiewe itemontleding. Die voorlopige bevindinge dui daarop dat die vraelys toegepas kan word vir die beoordeling van ’n kliëntintimiteitskultuur.

scholarly journals Intelligence-led policing: A proactive approach to combating corruption

2015 ◽  
Author(s):  
Trevor Budhram
Keyword(s):  
South Africa ◽  
Risk Assessment ◽  
Risk Management ◽  
South African ◽  
The South ◽  
Proactive Approach

Corruption causes substantial social and economic harm. The South African government’s attempts to combat corruption have relied on strengthening legislation, introducing statutory investigative bodies, initiating public anti-corruption campaigns, and appealing to the integrity of individuals. Yet corruption remains a big problem in South Africa. However, one approach that has yet to be pursued is intelligence-led policing (ILP). ILP is a model built around proactive risk assessment and risk management. This article explains how ILP can be used to investigate corruption in South Africa.

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