Determining an appropriate product-service system management to encourage firms' sustainability: a conceptual framework (case for Indonesian industrial estate firms)

Author(s):  
Christina Wirawan ◽  
Gatot Yudoko ◽  
Yuliani Dwi Lestari
2016 ◽  
Vol 23 (5) ◽  
pp. 1227-1248 ◽  
Author(s):  
Pankaj U. Zine ◽  
Makarand S Kulkarni ◽  
Arun K. Ray ◽  
Rakesh Chawla

Purpose – The purpose of this paper is to propose a conceptual framework for product service system (PSS) design for machine tools and discuss the PSS implementation issues focusing on the Indian machine tool business sector. Design/methodology/approach – The paper opted for an exploratory survey conducted in the Indian machine tool sector including 39 in-depth interviews with employees of different organizations representing middle and senior management having decision-making authority. It also involves proposing a framework to address the stakeholder’s requirements for services that offers foundation for PSS designers. Findings – The paper helps get an insights about key issues for PSS implementation by the Indian machine tool sector. The hybrid PSS model proposed in the paper can address the stakeholder’s requirements for flexibility in business models through different business phases. Practical implications – The paper offers suggestions for the development of PSS for machine tools for designers and identify issues to be considered particularly in Indian machine tools business context. Originality/value – This paper provides an insight to judge the feasibility of PSS concept for machine tools in Indian context and offers framework for PSS designers.


Author(s):  
Chiara Lorenza Remondino ◽  
Eleonora Fiore ◽  
Paolo Marco Tamborrini

Promoting an open dialogue, a constant interdisciplinary collaboration with companies, between universities, about partnership or open innovation perspective, today is a challenge that still faces some resistance. Learning to deal with complexity, with the coexistence of different points of view, in collaboration to combined and re-combined know-how in ever new, original and challenging formulations, brings with its specific needs. In this sense, design takes on a fundamental role to create projects with a view to sustainable innovation, projects that are increasingly responsive to contemporary complexity. So, how does design education need to change? How do working designers and design researchers can update their skills to meet the challenges of the present and future?This contribution, through the experimentation of the Contamination Lab Torino, investigates a new education model intended as an extremely dynamic process from the creation of a multidisciplinary design team to the transition from a product design logic to a Product Service System one, as the most effective way to face the issue of the system management, as a way to guarantee the appropriate flexibility to the contemporary needs of our society.


2016 ◽  
Vol 139 ◽  
pp. 1011-1032 ◽  
Author(s):  
Alessandro Annarelli ◽  
Cinzia Battistella ◽  
Fabio Nonino

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