A Web 2.0 Platform for Product–Service System Management

2014 ◽  
pp. 99-106 ◽  
Author(s):  
Meira Levy ◽  
Reuven Karni
Author(s):  
Chiara Lorenza Remondino ◽  
Eleonora Fiore ◽  
Paolo Marco Tamborrini

Promoting an open dialogue, a constant interdisciplinary collaboration with companies, between universities, about partnership or open innovation perspective, today is a challenge that still faces some resistance. Learning to deal with complexity, with the coexistence of different points of view, in collaboration to combined and re-combined know-how in ever new, original and challenging formulations, brings with its specific needs. In this sense, design takes on a fundamental role to create projects with a view to sustainable innovation, projects that are increasingly responsive to contemporary complexity. So, how does design education need to change? How do working designers and design researchers can update their skills to meet the challenges of the present and future?This contribution, through the experimentation of the Contamination Lab Torino, investigates a new education model intended as an extremely dynamic process from the creation of a multidisciplinary design team to the transition from a product design logic to a Product Service System one, as the most effective way to face the issue of the system management, as a way to guarantee the appropriate flexibility to the contemporary needs of our society.


2015 ◽  
Vol 29 (2) ◽  
pp. 171-195 ◽  
Author(s):  
Hong, Yong-pyo ◽  
Young Jun Kim

Author(s):  
Nur Indrianti ◽  
Devika Kumala ◽  
Tri Wibawa

Increasing awareness of the importance of services has given rise to the concept of product-service system where goods and services are sold as an integrated package to customers. On the other hand, the emerging sustainability concept has escalated the demand for sustainability for industries. Consequently, it is necessary to build strategies that lead the company to achieve sustainability goals while keeping competitiveness. Drawing on the necessity service and sustainability concept in the quality improvement of the product-service system, this study aims to develop a systematic design tool by filling the gap to the previous studies. We used Quality Function Deployment (QFD) approach by considering customer requirements (VoC) and stakeholder requirements (VoSt), instead of VoC only, based on the service and sustainability dimensions. We refer to the proposed QFD approach as QFDSPS. We introduce service productivity index (SPI) to measure the performance of the system. Thus, in the proposed methodology, the strategies for quality improvement were defined as subject to VoC, VoSt, and SPI. The methodology was implemented in a Javanese restaurant which meets the characteristics of a product-service system. The result shows that the proposed method can be implemented. The implications due to the implementation of the method are also discussed.


2021 ◽  
Vol 294 ◽  
pp. 126188
Author(s):  
Yeneneh Tamirat Negash ◽  
Liria Salome Calahorrano Sarmiento ◽  
Ming-Lang Tseng ◽  
Korbkul Jantarakolica ◽  
Kimhua Tan

2021 ◽  
Vol 1 ◽  
pp. 1411-1420
Author(s):  
Ryan Michael Ruvald ◽  
Andreas Larsson ◽  
Christian Johansson Askling ◽  
Alessandro Bertoni ◽  
Tobias Larsson

AbstractPrototypes are an established tool for rapidly increasing learning, communication and decision making rationale for design projects. The proven success has spawned a litany of approaches and methods for building and planning the efficient planning and construction of prototypes. Translating these methods into simple usable tools to assist novice designers has generated broadly applicable canvases to support prototyping across the design process. Product Service System design has similarly introduced prototyping methods and tools into the process. Presently there is a lack of support for generating early phase tangible prototypes for functional PSS design aimed at more radically innovative solutions instead of currently dominant traditional products with traditional add-on services. This work explores the viability of utilizing existing prototyping support tools in the context of early PSS design through workshops with student designers and practitioners. The data from these workshops illuminates the alignments and misalignment gaps presented as guidelines to enable better support for early PSS designers.


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