Prior Relationships and Consumer Responses to Service Failures: A Cross-Cultural Study
2011 ◽
Vol 19
(1)
◽
pp. 59-81
◽
Keyword(s):
Keyword(s):
2009 ◽
Vol 26
(4/5)
◽
pp. 501-520
◽
2002 ◽
Vol 13
(1)
◽
pp. 1-12
◽
Keyword(s):
Keyword(s):