Business Process Standardization of Multinational Enterprises: Two Distinctive Organizational Models
2019 ◽
Vol 10
(8)
◽
pp. 704-716
Keyword(s):
Top Down
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Business process standardization practice was studied in the context of integration and adaptation. 31 Japanese and non-Japanese MNE were interviewed to find a practice of standardizing business process globally. 4 distinctive types of standardization were identified. Two top down approaches were consistent with organizational characteristics such as clear job specification, in contrasting on those using Kaizen-like approaches, with general characteristic employment as membership, which can be called T-type and J-type, respectively. Both top-down and Kaizen-like approach uses replication strategy to have globally integration but remains flexible when executed at different geographic location to have adaptation needed.
2010 ◽
Vol 16
(1)
◽
pp. 29-56
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2007 ◽
Vol 7
(12)
◽
pp. 231-237