Latent Growth Modeling of Customer Incivility: On the Relationships among Affect-appraisal, Customer Incivility and Emotional Exhaustion
2021 ◽
Vol 34
(6)
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pp. 977-1006
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2018 ◽
Vol 25
(1)
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pp. 181-210
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2019 ◽
Vol 19
(24)
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pp. 561-579
Keyword(s):
Keyword(s):
2009 ◽
Vol 16
(2)
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pp. 226-244
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Keyword(s):
2010 ◽
Vol 38
(3)
◽
pp. 248-267
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Keyword(s):