Individual, Team, and Organizational Factors Influencing Worker Satisfaction: Program Evaluation Findings for Nonprofit Mental Health Providers
PurposeThe purpose of this quantitative study was to evaluate the influences of self-care, support, and organizational factors (program locations, injury rates, intensity of services) on the job satisfaction of 154 nonprofit residential mental health workers.MethodsHierarchical multiple linear regression was utilized in order to determine which group of variables explained the most variation in the outcome variable.ResultsBased upon the results of the three models of hierarchical linear regression, the hypothesis that higher self-care ratings are related to higher levels of job satisfaction and higher staff team support ratings are related to higher overall worker satisfaction scores was supported.ConclusionAgencies, supervisors, and professionals can utilize these findings to inform policies and practices aimed at increasing worker satisfaction.