Individual, Team, and Organizational Factors Influencing Worker Satisfaction: Program Evaluation Findings for Nonprofit Mental Health Providers

2020 ◽  
Vol 34 (2) ◽  
pp. 103-113
Author(s):  
Rebekah Lemmons ◽  
Steve Zanskas ◽  
Leigh Harrell-Williams ◽  
Pamela Cogdal ◽  
Steve West

PurposeThe purpose of this quantitative study was to evaluate the influences of self-care, support, and organizational factors (program locations, injury rates, intensity of services) on the job satisfaction of 154 nonprofit residential mental health workers.MethodsHierarchical multiple linear regression was utilized in order to determine which group of variables explained the most variation in the outcome variable.ResultsBased upon the results of the three models of hierarchical linear regression, the hypothesis that higher self-care ratings are related to higher levels of job satisfaction and higher staff team support ratings are related to higher overall worker satisfaction scores was supported.ConclusionAgencies, supervisors, and professionals can utilize these findings to inform policies and practices aimed at increasing worker satisfaction.

2016 ◽  
Vol 39 (1) ◽  
pp. 47-54 ◽  
Author(s):  
Bei-Hung Chang ◽  
Lisa Mueller ◽  
Sandra G. Resnick ◽  
Katerine Osatuke ◽  
Susan V. Eisen

2009 ◽  
Vol 11 (4) ◽  
pp. 180-186 ◽  
Author(s):  
Lara M. Stepleman ◽  
Rebecca Jump ◽  
Sarah F. Shelton ◽  
Mary D. Hughes

Despite the existence of effective treatments for mental health problems in patients with multiple sclerosis (MS), such problems often go untreated or undertreated because of a variety of patient, provider, and organizational factors. As untreated psychological difficulties can interfere with MS treatment adherence, a collaborative partnership between medical and mental health providers is crucial. In the fall of 2003, the Medical College of Georgia's Augusta MS Center implemented an MS psychological consultation service. The goal of this service is to remove barriers to the emotional well-being of individuals with MS through convenient, collaborative, and coordinated psychological services provided during routine MS medical appointments. To better understand patient use of this new program and the types of problems addressed, we conducted a retrospective review of documentation from 197 consultations held from July 2004 through June 2006. Summary data on demographics, presenting problems, and resultant treatment plans reflect a broad array of concerns for which psychological consultation was sought, including psychiatric symptoms, difficulties with adjustment to illness, and cognitive problems. Given the barriers to mental health care for MS patients and the unique skills psychologists bring to the multidisciplinary MS team, on-site psychological consultation may be an effective method of providing mental health services to the MS population.


Author(s):  
James C. Raines ◽  
Nic T. Dibble

Knowing yourself and your responsibilities requires that you understand your ethical assumptions and frameworks. This chapter identifies four major ethical theories that inform professional codes of ethics: deontology, consequentialism, ethics of care, and virtue ethics. It also provides a typology for the mental health professional’s use of self that includes (a) negative underinvolvement, (b) positive underinvolvement, (c) positive overinvolvement, and (d) negative overinvolvement. It ties each of these positions to the use of a hierarchy of professional influence, ranging from persuasion, leverage, inducement, and threat to compulsion. It also addresses the professional responsibilities of school-based mental health providers in regards to federal legislation, self-care, and their respective codes of ethics. It ends with a set of ethical guidelines and exercises for reflection.


2013 ◽  
Author(s):  
Jill Calderon ◽  
Paul E. Hagan ◽  
Jennifer A. Munch ◽  
Crystal Rofkahr ◽  
Sinead Unsworth ◽  
...  

2020 ◽  
Author(s):  
Rachel Elizabeth Weiskittle ◽  
Michelle Mlinac ◽  
LICSW Nicole Downing

Social distancing measures following the outbreak of COVID-19 have led to a rapid shift to virtual and telephone care. Social workers and mental health providers in VA home-based primary care (HBPC) teams face challenges providing psychosocial support to their homebound, medically complex, socially isolated patient population who are high risk for poor health outcomes related to COVID-19. We developed and disseminated an 8-week telephone or virtual group intervention for front-line HBPC social workers and mental health providers to use with socially isolated, medically complex older adults. The intervention draws on skills from evidence-based psychotherapies for older adults including Acceptance and Commitment Therapy, Cognitive-Behavioral Therapy, and Problem-Solving Therapy. The manual was disseminated to VA HBPC clinicians and geriatrics providers across the United States in March 2020 for expeditious implementation. Eighteen HBPC teams and three VA Primary Care teams reported immediate delivery of a local virtual or telephone group using the manual. In this paper we describe the manual’s development and clinical recommendations for its application across geriatric care settings. Future evaluation will identify ways to meet longer-term social isolation and evolving mental health needs for this patient population as the pandemic continues.


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