The Role of Social Capital in Assuring Market Performance: Evidence from Information Technology Outsourcing Contracts

2011 ◽  
Author(s):  
Kiron Ravindran ◽  
Anjana Susarla ◽  
Vijay Gurbaxani
Keyword(s):  
Social Capital ◽  
Information Technology ◽  
Market Performance ◽  
Information Technology Outsourcing ◽  
Outsourcing Contracts

Information Systems/Information Technology Outsourcing in Spain

2011 ◽  
pp. 372-402 ◽  
Author(s):  
Felix R. Doldán Tie ◽  
Paula Luna Huertas ◽  
Francisco Jose Martínez Lopez ◽  
Carlos Piñeiro Sanchez
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Empirical Study ◽  
It Outsourcing ◽  
Extensive Literature ◽  
Related Services ◽  
Management Structure ◽  
Quantitative Studies ◽  
Information Technology Outsourcing ◽  
Outsourcing Contracts

The practice of information systems/information technology (IS/IT) outsourcing is a major issue which has received much attention, as shown by the extensive literature on the topic. However, most works on outsourcing have focused on theoretical topics, and there are but a few empirical, quantitative studies. This chapter presents an empirical study of IS/IT outsourcing in Spain, which has been conducted along the lines of prior research carried out in different countries, and which focuses on the types, functions and targets of outsourcing contracts. We also attempt to examine the influence that this practice may have on the organizations’ management structure. A survey carried out on 530 Spanish firms has shown that 50% of Spanish large firms have outsourced part of their IS/IT, whereas outsourcing is practiced by 20% of medium-sized enterprises. Finally, it has been observed that the most frequently outsourced activities in Spain are hosting and Internet-related services.

Information Systems/Information Technology Outsourcing in Spain

2010 ◽  
pp. 1333-1359
Author(s):  
Felix Doldan Tie ◽  
Paula Luna Huertas ◽  
Francisco Jose Martinez Lopez ◽  
Carlos Pineiro Sanchez
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Empirical Study ◽  
It Outsourcing ◽  
Extensive Literature ◽  
Related Services ◽  
Management Structure ◽  
Quantitative Studies ◽  
Information Technology Outsourcing ◽  
Outsourcing Contracts

The practice of information systems/information technology (IS/IT) outsourcing is a major issue which has received much attention, as shown by the extensive literature on the topic. However, most works on outsourcing have focused on theoretical topics, and there are but a few empirical, quantitative studies. This chapter presents an empirical study of IS/IT outsourcing in Spain, which has been conducted along the lines of prior research carried out in different countries, and which focuses on the types, functions and targets of outsourcing contracts. We also attempt to examine the influence that this practice may have on the organizations’ management structure. A survey carried out on 530 Spanish firms has shown that 50% of Spanish large firms have outsourced part of their IS/IT, whereas outsourcing is practiced by 20% of medium-sized enterprises. Finally, it has been observed that the most frequently outsourced activities in Spain are hosting and Internet-related services.

What Will it Take for China to Become a Competitive Force in Offshore Outsourcing? An Analysis of the Role of Transaction Costs in Supplier Selection

2003 ◽  
Vol 18 (1) ◽  
pp. 53-67 ◽  
Author(s):  
Qu Zhonghua ◽  
Michael Brocklehurst
Keyword(s):  
Information Technology ◽  
Transaction Costs ◽  
Supplier Selection ◽  
Production Costs ◽  
Policy Implications ◽  
Offshore Outsourcing ◽  
Chinese Government ◽  
Information Technology Outsourcing

Using transaction costs theory this paper argues that transaction costs are almost as significant as production costs when it comes to offshore outsourcing and, moreover, that it is in the field of transaction costs where China has been unable to compete with India in the supply of information technology outsourcing. The paper outlines a framework for analysing transaction costs and uses the framework for pinpointing where China is unable to compete. The paper concludes with a review of the policy implications for the Chinese Government.

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